Human Resources and Administration Manager

Job Description

Job Summary

The Human Resources and Administration Manager is responsible for managing all aspects of human

resources, including recruitment, employee relations, training, and compliance, while also overseeing

administrative operations such as office management, facilities, and vendor coordination. This role

ensures the organization’s policies, procedures, and operations align with business goals and legal

requirements, fostering a productive and engaged workforce.

Key Responsibilities

• Recruitment and Onboarding: Develop and implement recruitment strategies, conduct interviews,

and manage the hiring process. Facilitate onboarding programs to integrate new employees

effectively.

• Employee Relations: Address employee concerns, mediate conflicts, and promote a positive

workplace culture. Handle disciplinary actions and grievances in accordance with company policies

and legal standards.

• Performance Management: Oversee performance appraisal systems, provide feedback, and support

managers in setting employee goals and development plans.

• Training and Development: Identify training needs, coordinate professional development programs,

and support career growth initiatives.

• Compensation and Benefits: Administer payroll, benefits programs (e.g., health insurance,

retirement plans), and ensure competitive compensation structures.

• Compliance: Ensure compliance with labor laws, workplace safety regulations, and industry

standards. Maintain accurate employee records and HR documentation.

• Policy Development: Create, update, and enforce HR policies and procedures, including employee

handbooks, corporate initiatives, and workplace safety protocols.

Administration

• Office Management: Oversee daily office operations, including supplies, equipment, and facilities

maintenance.

• Vendor and Contract Management: Negotiate contracts with vendors, manage service agreements,

and ensure cost-effective procurement of goods and services.

• Budget Oversight: Develop and manage budgets for HR and administrative functions, ensuring

efficient use of resources.

• Facilities Coordination: Supervise office space planning, maintenance, and safety compliance,

including coordinating with landlords or property managers.

• Record Keeping: Maintain administrative records, such as contracts, leases, and compliance

documentation.• Event and Travel Coordination: Organize company events, meetings, and travel arrangements as

needed.

Qualifications and Skills

• Education: Bachelor’s degree in human resources, Business Administration, or related field

experience.

• Experience: Minimum of 5–7 years of experience in HR and/or administrative management, with at

least 2–3 years in a supervisory role.

• Technical Skills: Proficiency in HRIS (Human Resources Information Systems), payroll software,

and Microsoft Office Suite. Familiarity with project management tools is a plus.

• Soft Skills:

• Strong interpersonal and communication skills to engage with employees at all levels.

• Excellent organizational and time-management abilities.

• Problem-solving and conflict-resolution skills.

• Leadership and team management capabilities.

• Bilingual / Spanish Speaker

• Knowledge: In-depth understanding of labor laws, HR best practices, and administrative operations.

Familiarity with workplace safety and compliance regulations.

• Attributes: Discretion in handling confidential information, adaptability to changing priorities, and a

proactive approach to process improvement.

Work Environment

• Location: Typically, office-based, with occasional travel for training, conferences, or off-site meetings.

• Schedule: Full-time, with occasional after-hours work for urgent HR issues or administrative deadlines.

• Physical Demands: Primarily sedentary work, requiring prolonged periods of sitting and computer use.

Reporting Structure

• Reports to: CEO

• Supervises: HR staff, administrative assistants, and office support personnel.

Performance Metrics

• Employee retention and satisfaction rates.

• Timeliness and quality of recruitment and onboarding processes.

• Compliance with legal and regulatory requirements.

• Budget adherence for HR and administrative functions.

• Efficiency of office operations and vendor management.

Full-time