Job Description
Under the direction of management, this role provides essential support to the Billing Department through a variety of responsibilities, including creating and distributing invoices, processing payments, handling billing inquiries, setting up new customer accounts, thorough record keeping and ensuring accuracy in financial transactions.
The ideal candidate is organized, detail-oriented, a critical thinker, and highly self-motivated, with strong time management abilities. The candidate must be capable of working independently while also thriving in a team environment. The ability to manage multiple tasks and priorities efficiently is essential for success in this role.
Key Responsibilities:
Invoicing: Creating and issuing invoices to clients or customers.
Payment Processing: Receiving, recording, and posting payments.
Account Management: Maintaining accurate client records, updating account information, and accurate record keeping
Reconciliations: Investigating and resolving billing discrepancies or errors.
Customer Service: Responding to billing inquiries and providing support to clients.
Reporting: Generating reports on billing and financial activity.
Data Entry: Maintaining and updating billing information in relevant systems.
Skills and Qualifications:
Attention to Detail: Accuracy in data entry and invoice generation is crucial.
Organizational Skills: Ability to manage multiple tasks and deadlines effectively.
Problem-Solving: Ability to resolve billing disputes and identify errors.
Technical Skills: Proficiency in using billing software and Microsoft Office.
Knowledge of Billing Processes: Understanding of billing cycles, payment methods, and relevant regulations.
Education and Experience:
High school diploma or equivalent is required.
Prior experience in billing, accounting, or a related field is preferred.
Full-time