W2: Role: Sr. Oracle Cloud Field Service (OFS) Functional Consultant

Role: Sr. Oracle Cloud Field Service (OFS) Functional Consultant

Location: Mount Airy, NC ( Onsite )

Duration: Long Term,

Onsite RESPONSIBILITIES

• Gather and analyze business requirements for field service operations.

• Configure and implement OFS functionalities like routing, capacity planning, and work order management.

• Design workflows and rules to align with business processes.

• Integrate OFS with other Oracle Cloud modules (e.g., CX, ERP, HCM).

• Conduct system and user acceptance testing (UAT).

• Provide training to end-users and create documentation.

• Troubleshoot and resolve functional issues.

• Collaborate with technical teams for seamless system integration.

• Ability to work on all project phases: Project Preview, Fit/Gap Analysis, Configuration, Testing, Production Support

• Provide status and issue reports to the project manager/client on a regular basis

• Present at the client's location is a must

Qualifications

• Minimum 15 years of experience in Field Service applications.

• Experience in the Implementation and Support project.

• Strong knowledge of Oracle Cloud Field Service functionalities.

• Understanding of field service processes and best practices.

• Familiarity with Oracle Cloud architecture and integration tools.

• Analytical and problem-solving skills to address business needs.

• Excellent communication skills for client interaction and training.

• Experience in implementing OFS or similar field service solutions.

• Ability to work on all project phases: Project Preview, Fit/Gap Analysis, Configuration, Testing, Production Support

• Oracle Field Service Cloud Certification is preferred

Nayak,

Team Lead

1740 Grassland Parkway, Ste 405, Alpharetta GA 30004

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