Patient Navigator

Job Description

We’re building a team that loves ophthalmology, embraces the education process, and welcomes a variety of patients. We are currently evaluating candidates for anticipated positions.

The time a doctor spends with a patient is brief. And, many times, patients don’t know what questions to ask until much later. Doctors need someone they can rely on to lead the way for patients through their next steps after a cataract diagnosis. Patients need that, too. That’s where Navigators step in.

Navigators are compassionate educators who add the human approach we all crave, especially when facing surgery. They help patients understand their options throughout the cataract surgery process.

Our ideal Navigator already works in eye care and is ready for a new challenge. Our team includes certified ophthalmic assistants, optometrists, and a variety of other eye care professionals. We will provide training and mentoring as you transition into your new role.

Navigators have four goals

Ensure a terrific patient experience

Represent a practice using their preferred talking points

Educate patients so they’re confident they understand their options and potential out of pocket costs

Maintain confidentiality

Why become a Navigator?

Flexible Work Schedule

Work from anywhere

Work with an A team that supports one another

Rewarding patient relationships

Job Types: Full-time

Benefits:

Paid time off

Schedule:

Day shift

No weekends

Experience:

Ophthalmology: 2 years (Required)

Direct Patient Care: 2 years (Required)

Cataract Education: 1 year (Preferred)

Languages:

Spanish (Preferred)

Russian

Polish

Work Location: Remote

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Full-time

Fully remote