Case Manager - Community Health

The Role: Community Health Case Manager Reports to: Manager of Vail Connect and A.O.S FLSA Status: Exempt

Salary Range: $50,000+ based on experience

Do you thrive on solving problems, collaborating with others, and making a real impact in your community. Were an integrated care team partnering with health systems and managed care organizations to close health gaps, address social needs, and improve lives. As a System Navigator, youll do more than link people to services youll guide individuals living with mental illness, substance use, and social challenges toward stability, support, and lasting change. This is your chance to be the connection point between people and the resources that can transform their health and well-being. If you're driven by purpose and ready to make a difference, wed love to meet you.

Who are we?

Vail is a community for adults with serious mental illness, serving as a single point of access and coordination. We have been serving the Twin Cities for over 40 years! Guided by our mission and core values we offer purpose, direction, and hope.

What do we offer?

Our employees are the best part of Vail. We are pleased to provide a collaborative work environment, a great workplace, a hybrid work model, and great perks and benefits. As our team member you will receive a comprehensive package including free and low-cost ancillary health services for you and your family, and superior work life balance in addition to our full core benefits package. We offer you balance by providing paid time off starting at 2.5 weeks per year, along with 11 company paid holidays,5 personal days, and safe and sick time allowances. Additional offerings include paid training & CEU opportunities, company-issued laptop, and Employee Assistance Program to support employees and their families.

What will you do?

The Navigator supports individuals with serious mental illness - often accompanied by substance use disorders, chronic medical conditions, and frequent hospitalizations - by connecting them to essential community resources that promote safety, stability, and recovery. These include housing, mental health and substance use treatment, medical care, insurance, waiver benefits, and support for education and employment. The Navigator ensures continuity of care through referrals, service coordination, discharge planning, and individualized goal setting. Some but not all the duties include:

Provide intensive, assertive outreach to locate and connect with referred individuals.

Complete required paperwork and provide referrals and case coordination for individuals receiving services, including mental health, medical, financial, social, vocational, housing, and legal services.

Complete required documentation, including assessments, crisis plans, releases, and Individual Goal Plans on schedule, per performance standards.

Provide crisis assistance and intervention, including use of community crisis services.

See all individuals assigned based on their current needs; prioritize the needs of all individuals receiving services and increase or decrease level of support when needed.

Co-facilitate housing support groups as scheduled.

Assist in developing and implement a plan to achieve the desired outcomes, such as housing supports, housing search, and/or specialized assistance programs.

Reduce the risk of losing housing by providing assistance to access emergency assistance, housing funds, and ongoing support services.

Assist applicants through application processes for long term support.

Apply knowledge of tenant and landlord rights and responsibilities and educate and advocate for individuals as needed.

Candidates must have either two years of experience working with individuals with mental illness; or, have earned a bachelors degree in human services or related field along with at least one year of professional or internship experience in the mental health field. Individuals with a Social Work degree must hold valid and current Social Work licensure. Community Health Workers are encouraged to apply. A valid Minnesota Drivers License, current automobile insurance, and reliable access to a vehicle are required for attending meetings in the office and community; mileage reimbursement is provided.

Our Commitment to Diversity, Equity, and Inclusion

Vail Place is an Equal Opportunity/Affirmative Action employer. We strive to have an anti-oppressive and anti-racist work environment. We embrace diversity, foster inclusion, and do our work through an equitable lens. Persons of color, women, members of the LGBTQ community, veterans, other minorities, and individuals with disabilities are strongly encouraged to apply.

In compliance with the Americans with Disabilities Act, Vail Place will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Compensation details: Yearly Salary

PI2e3a7a489ce9-31181-37900263

Full Time