Operations Manager

Job Description

Xpedient is a full-service 3rd party logistics provider. We have experience helping a diverse client base in warehousing services, transportation management, supply chain management, order fulfillment and labor needs.

Shift: Monday to Friday with Occasional Saturdays

Operational Hours begin at 7am

Summary

The experienced Operations Manager will be responsible to provide leadership with the ability to direct a workforce in the fulfillment of orders for multiple clients. The operation serves a large client that has various levels of inbound and outbound work depending on volume swings, requiring this position to have a strong understanding of labor management and forecasting. Objective is to optimize costs, maximize service levels while achieving operational excellence.

Roles and Responsibilities:

Provide effective leadership to warehouse staff, fostering a positive and collaborative team environment.

Supervise, train, and evaluate warehouse personnel, ensuring the team is motivated and aligned with organizational goals.

Foster a culture of safety, efficiency, and continuous improvement within the warehouse.

Oversee accurate and timely receiving, storing, picking, and shipping of products.

Implement and maintain effective inventory control procedures to minimize discrepancies and losses.

Regularly conduct cycle counts and physical inventories to ensure inventory accuracy.

Operations Management- Warehousing and Distribution (4+ years)

Tire manufacturing, food service and retail distribution (Tire Warehouse Experience is a plus)

Development and execution of strategy / annual plans (budget, operational performance, SOP’s, customer plans, workshops, etc.)

Metrics measurements (i.e., labor, quality, employee productivity and efficiency)

Inventory and Labor Management

Customer Facing

Safety Program compliance (OSHA, Compliance Programs)

Supply Chain Technology: WMS (SAP Preferred)

Computer Skills (Microsoft Office)

Preferred Qualifications:

Strong experience with SAP and WMS preferred

Proven operations leadership experience in a similar fast-paced process of ecommerce, fulfillment, manufacturing, production or distribution/logistics environment

Strong data analysis skills - Ability to produce, interpret and draw conclusions from data

Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position

Excellent communication skills with the ability to communicate and influence effectively at all levels

Past experience or study of startup operations and/or 3PL environments

Team player who can facilitate successful project work, operating to deadlines

Other essential abilities and skills:

Excellent facilitator with conflict resolution

Building relationships with key suppliers

Change Management

Continuous Improvement

Financial Acumen

Adaptable & Flexible

Excellent written and verbal communication

Results driven

Safety:

Observe and follow health and safety regulations

Enforces operating instructions and safety policies.

Assist management in establishing warehouse standards and procedures

Maintain detailed records of safety incidents

Assign designated safety personnel

Maintain warehouse in a clean, safe, and orderly condition.

Compensation structure:

Allowances: benefits, 401K match, PTO

Xpedient Logistics is an Equal Opportunity Employer. Xpedient offers competitive wages, insurance benefits (medical, dental, vision and life), paid time off and holidays.

Full-time