Operations Manager - Structured Cabling, Security, and Access Control

Job Description

Position Overview:

You will assist in the planning, execution, and delivery of structured cabling, surveillance, and access control projects. You will work closely with office staff, field technicians, and clients to ensure projects are completed on time, within scope, and within budget.

Key Responsibilities:

Coordinate and schedule structured cabling, security camera, and access control projects. Will obtain a hand-off from Sales after project deposit is paid in full. You will receive Project Notes, Pre-Installation Checklist filled out by the client and an Install Map that will have all agreed upon drops/runs labeled with the agreed upon labeling scheme. At times you may be required to create such a map from a blank blueprint via Adobe Photoshop.

Maintain and Improve Company Training of new Technology and new hires. Working with vendors and onsite/off-site hands-on experience.

Support company by maintaining project documentation, processing Change Orders, tracking deliverables, and updating timelines.

All project deliverables include daily end of day checklists or service ticket along with pictures from that workday. It is your responsibility to ensure all Lead Technicians submit daily deliverables prior to site departure and clock out.

Additional deliverables may be tasked from our clients.

Act as the main point of contact between clients, field teams, and vendors.

Prepare project status reports and communicate updates to internal teams and clients. Including collection of job photos which field techs provide daily.

Procurement of project materials and manage inventory levels including job specific gear and technician/company can stock. Provide all order invoices to the Accounting department to ensure proper logging and job costing tracking.

Ensure all installations adhere to industry standards and customer specifications.

Monitor project budgets provided by the Sales team during handoff to ensure projects are within its anticipated profit/loss and assist with invoice preparation.

Identify potential project issues and work with the team to implement solutions.

Lead projects kick off meeting(s) with the Lead Technician to ensure the scope of work is thoroughly understood, including material/gear check in. During which time, job hazard analysis will be reviewed, if applicable. Any additional project deliverables, goals and timelines will be reviewed.

Upon project completion, will disperse the required external deliverables after ensuring that all internal/specialty deliverables are acquired by the Lead Technicians. This includes all paperwork, cabling certification RAW and PDF documents and all required end location and MDF/IDF photos and labeling.

Advise Operations and Accounts Receivable that the project is fully complete and final billing may proceed. Responsibility to ensure no punch list(s) remain prior and any go back visits may be subject to a corrective action.

Reporting if any company procedures are violated along with if any retraining may need to occur internally.

Qualifications:

3+ years of experience coordinating projects in structured cabling, low-voltage systems, or related fields.

Knowledge of network infrastructure, security camera systems (CCTV/IP), and access control technologies.

Strong organizational and time-management skills.

Excellent verbal and written communication abilities.

Proficient in Microsoft Office (Excel, Word, Outlook) and project management software (such as MS Project, Smartsheet, or similar).

Familiar with Adobe Photoshop to Markup Blueprints.

Ability to prioritize tasks in a fast-paced environment.

Valid driver’s license and ability to occasionally visit job sites in the Philadelphia and New Jersey areas.

PMP certification or related coursework is a plus (not required).

Monday thru Friday 40 Hours, 8am-4:30PM from Willow Grove, PA Office. Not Hybrid nor Remote.

Benefits:

Competitive salary ($65K–$75K)

Health, dental, and vision insurance after passing 90-day probationary period

Paid time off (vacation, holidays) after passing 90-day probationary period

Opportunities for growth and advancement within the company

Supportive, team-oriented environment

This role will require you to liaison with clients and our onsite install teams. At times you may be required to be onsite. We service a typical 50 miles radius from Center City.

Experience:

Project Coordination: 3 years (Preferred)

Structured Cabling: 3 years (Preferred)

Security Camera Installation: 3 years (Preferred)

Door Access Control Technologies: 3 years (Preferred)

Ability to Commute:

Willow Grove, PA 19090 (Required)

Willingness to travel:

5% (Preferred)

Work Location: In person

Company Description

BridgeCable.com is a growing technology solutions provider specializing in structured network cabling, security camera systems, and access control installations. We are currently seeking a motivated and detail-oriented person to lead our teams and serve our clients.

Full-time