Channel and Customer Research Analyst

The worlds most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

Location: Remote / NYC

Reports to:Team Director

About Expert Insights:

Expert Insights, which spans AlphaSenses Expert Transcript Library and 1x1 Call Services offerings, delivers a new and transformative form of market intelligence content. Through transcripts covering thousands of companies, it captures the unfiltered views and insights of business operators in the trenches, interviewed by professional investors who drill into key questions on whats truly important about a company at each moment in time. AlphaSenses library of over 140,000 transcripts is the markets largest, covering all sectors of the economy, with thousands more published each month. Expert Insights is quickly becoming a table-stakes solution for institutional investors to choose the right companies to invest in while gaining rapid adoption among all other consumers of market intelligence from sell-side research and banking, consultancies, and large corporations.

About the Team:

Working hand-in-hand with our Directed Content and 1x1 Call Services groups, this team provides timely channel checks and voice-of-customer interviews that reveal real-time demand signals, competitive dynamics, and purchasing behavior across priority industry verticals. By identifying the right operator, distributor, or end-customer profilesand engaging them at the optimal moment in the quarterwe help investors surface differentiated, actionable insights.

About the Role:

Analysts are the execution engine for our Channel and Customer Research offering. You will:

Map the expert universe for assigned verticals

Source and vet high-value channel partners and customers

Build long-term relationships with key channel sources

Coordinate and monitor interviews

This role blends investigative research, stakeholder management, and rapid-fire project executionperfect for early-career professionals eager to accelerate their learning curve inside a high-growth, data-driven organization.

Who You Are:

Inquisitive: You are naturally interested in learning and quickly see patterns that help you to identify the best possible experts for a given research project

Energetic: You have a proven ability to manage fast turnaround projects, meet deadlines and targets

Organized: You have demonstrated an ability to handle and prioritize multiple tasks and deadlines simultaneously

Detail Oriented: You have a strong attention detail, with the ability to discern and precisely document the core elements of an experts relevant skills or experience vis-a-vis a defined scope

Excellent Communicator: Youll regularly be engaging with industry experts to learn about their background and convey what it means to participate in our network

Goal Oriented: You are motivated by the idea of identifying and delivering the best-possible expert profiles to our Client Contributors for each project scope quickly and efficiently

What Youll Do:

Landscape Research: Develop and maintain target lists of distributors, resellers, customers, and other market participants aligned to quarterly coverage priorities.

Expert Sourcing & Outreach: Drive email, phone, and LinkedIn campaigns to recruit best-fit experts; negotiate honoraria that balance insight value with cost discipline.

Screening & Onboarding: Conduct vetting calls to confirm role, recency, and perspective; ensure compliance with AlphaSense and client guidelines.

Interview Guide Creation: Build and maintain interview guides targeted to each type of call, industry sector, and expert profile - ensuring the best and most relevant insights are captured.

Interview Facilitation: Schedule sessions at optimal times in the sell-side calendar; monitor calls, troubleshoot tech issues, and capture real-time highlights.

Quality & Compliance: Uphold rigorous data-privacy standards and maintain accurate records in internal CRM and workflow tools.

Continuous Improvement: Share feedback on talk tracks, sourcing tactics, and emerging themes to refine our playbooks and coverage roadmap.

For base compensation, we set standard ranges for all US-based roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance-based bonus, equity, and a generous benefits program.

Base Compensation Range

$60,000 - $80,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSenses commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

AlphaSense never asks candidates to pay for job applications, equipment, or training.

All official communications will come from an @ email address.

If youre unsure about a job posting or recruiter, verify it on ourCareers page .

If you believe youve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense pleasecontact us. Your security and trust matter to us.

Create a Job Alert

Interested in building your career at AlphaSense? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile *

What is your target compensation range? *

Are you currently eligible to work in the United States of America? * Select...

Do you now or in the future require Visa sponsorship to continue working in the United States? * Select...

Have you previously been employed by AlphaSense or any of its entities; or by an agency representing AlphaSense? * Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.

How would you describe your gender identity? (mark all that apply) Select...

How would you describe your racial/ethnic background? (mark all that apply) Select...

How would you describe your sexual orientation? (mark all that apply) Select...

Do you identify as transgender? Select...

Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select...

Are you a veteran or active member of the United States Armed Forces? Select... #J-18808-Ljbffr