Infrastructure Administrator

Infrastructure Administrator

Location: Rancho Cordova, CA

Onsite

KEY RESPONSIBILITIES

Serve as the primary IT point of contact for the Corporate office. Independently managing daily technical operations while escalating complex issues to the remote IT team as needed.

Maintain and troubleshoot IT systems, including servers, networks, and end-user devices (PCs, peripherals, and accessories).

Perform networking tasks, such as cabling, configuration, and connectivity troubleshooting.

Execute IT projects independently, including network upgrades, software rollouts, and initiatives to optimize IT infrastructure.

Provide general support to employees, resolving hardware/software issues and managing user account administration at the corporate office, and when required at other SKPT locations.

Track, document, and resolve IT tickets in a timely manner, ensuring accurate updates and closure.

Install, configure, and maintain software applications (e.g., Microsoft Office 365, Teams, Outlook).

Collaborate with the remote IT team on larger projects and escalate issues requiring advanced expertise.

Actively contribute and support global IT projects, ensuring they are completed on time and within budget.

Implement and monitor security protocols to protect company data and systems from cyber threats.

Participate in after-hours network upgrades and be available 24/7 for major outages (emergency situations only).

Adhere to company IT policies and procedures while suggesting improvements based on onsite observations.

Ensure all IT operations comply with relevant laws, regulations, and company policies.REQUIREMENTS

Associate’s degree in Computer Science, Information Technology, or a related field (equivalent work experience considered)

At least 3 years of experience in a similar role – IT administration, network management.

Strong knowledge of Windows/Linux operating systems, networking protocols, and IT security principles.

Experience with Active Directory, virtualization technologies, and cloud-based services.

Must work independently with no supervision.

Excellent troubleshooting skills, strong communication and interpersonal skills.

Ability to manage multiple tasks and priorities in a fast-paced environment.

A can-do attitude.

Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or Cisco CCNA are a plus.SALARY AND BENEFITS

The leadership of our Company believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Please visit our Careers page for additional information. Salary and benefits information will be available to applicants, when and if an offer is made.

HOW TO APPLY

All applications must be completed online. We do not accept paper submissions. Please visit our Careers Page to review all current job postings, and instructions on the application process.

As an Equal Employment Opportunity (EEO) Employer, Cycurion, Inc. and our Subsidiaries prohibit discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one’s internal deeply-held sense of one’s gender which may be the same or different from one’s sex assigned at birth; one’s gender identity may be male, female, neither or both, e.g., non-binary), gender expression (the representation of gender as expressed through, for example, one’s name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not be distinctively male or female and may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.