IT Manager

Job Description

We are looking for an experienced IT Manager to join our team in New York, New York, on a Contract to permanent basis. In this role, you will oversee IT operations and infrastructure, ensuring optimal performance and security across the organization. This position is ideal for a proactive leader with a strong technical background and the ability to drive results in a dynamic environment.

Responsibilities:

• Manage and maintain IT systems, including Active Directory, Office 365, Exchange, and endpoint security solutions.

• Oversee desktop imaging, device deployment, and helpdesk operations to ensure seamless user experiences.

• Monitor network performance and troubleshoot issues within Cisco infrastructure to maintain optimal connectivity.

• Implement and enforce cybersecurity measures, aligning with organizational frameworks and best practices.

• Lead and mentor IT teams, fostering collaboration and accountability to achieve operational goals.

• Develop and maintain comprehensive documentation for systems, processes, and change management initiatives.

• Collaborate with cross-functional departments to support technology needs and streamline workflows.

• Conduct audits and assessments to identify areas for improvement and ensure compliance with organizational standards.

• Manage backup solutions and disaster recovery plans to safeguard critical data and systems.

• Evaluate and integrate new technologies to enhance IT capabilities and meet evolving business requirements.• Minimum of 5 years’ experience in IT operations, systems administration, or infrastructure management.

• Expertise in Active Directory, Office 365, Exchange, and endpoint security technologies.

• Hands-on experience with desktop imaging, device deployment, and helpdesk systems.

• Strong knowledge of network performance monitoring and Cisco infrastructure.

• Proven ability to lead teams and deliver measurable improvements in IT operations.

• Exceptional documentation, communication, and change management skills.

• Preferred experience in healthcare, education, or human services industries.

• Certifications such as CompTIA Server+, Microsoft 365 Admin, or equivalent are advantageous.