Homecare Scheduling Coordinator

Job Description

We’re Growing Again—Because Great Care Starts with Great People!

Now Hiring: Home Care Scheduling Coordinator (Full-Time, In-Person)

Stoneham, Mass

Monday–Friday 8:00 AM – 4:00 PM In-Person

We’re expanding our team—and not just because business is booming, but because our clients deserve the very best. If you’re an experienced Home Care Scheduling Coordinator who thrives on meaningful work, enjoys nurturing relationships like they’re your own, and wants to be part of a fun, hardworking team, you might be exactly who we’re looking for Who Are We? Why work for Abernathy Home Care

With more than 30 years of experience in the home care field, we understand how overwhelming it can be for families to find the right in-home support. That’s why we’re here—to guide them every step of the way with empathy, expertise, and personalized attention.

We’ve also developed an extensive network of local resources to help clients make informed care decisions, and we’re proud to serve as a trusted partner throughout their care journey.

At the heart of our team is a fun, friendly, and hardworking group that believes in lifting each other. We take our work seriously—but we laugh a lot, celebrate wins, and support one another like family. About the Role

As our Scheduling Coordinator, you’ll manage daily caregiver staffing while helping nurture and expand relationships with existing referral sources. We’re looking for someone who thrives on building partnerships, understands the importance of consistency in home care, and enjoys playing a key role in helping the business grow.

What You’ll Do:

Schedule and coordinate daily and weekly caregiver assignments

Attend job fairs and assist HR with the hiring process

Match caregivers with clients based on experience, availability, and compatibility.

Act as a liaison between caregivers, clients, and case managers

Build and grow existing referral relationships with care managers, discharge planners, and facilities—like they’re your project.

Jump in and resolve any last-minute schedule changes with a calm, can-do attitude.

Maintain accurate and up-to-date records in scheduling software.

Support new client onboarding and intake coordination when needed.Qualifications

2+ years of home care/private duty scheduling experience

Strong communication and customer service skills

Ability to manage multiple priorities in a fast-paced environment

Warm, professional phone presence and strong attention to detail

Bilingual (Spanish/English) preferred

Experience building and maintaining relationships with referral sources is a plus

Someone who sees growing a contact or referral relationship as a point of pride, like nurturing your garden and watching it flourishWhy You’ll Love It Here:

A team that feels like family—supportive, positive, and mission-driven

A stable, well-established agency with room to grow

The opportunity to make an impact in the lives of families and clients

Competitive pay, paid time off, and future advancement opportunitiesBenefits

Competitive hourly compensation

Health, dental, and vision insurance

401(k) retirement plan with company match

Paid time off and holiday pay

Opportunity for career growth and advancement

Full-time