Manager, Information Technology

JOB POSTING JOB TITLE: Manager, Information Technologies REPORTS TO: Director, Finance & Corporate Services COMPETITION NUMBER: 2025 – 23 SALARY RANGE: $80,699.11 - $115,949.11 PER ANNUM HIRING RANGE: $80,699.11 - $101,849.11 PER ANNUM POSTING DATE: June 6th, 2025 CLOSING DATE: June 20th, 2025 THIS IS A FULL-TIME PERMANENT NON-BARGAINING POSITION Who We Are: London & Middlesex Community Housing (LMCH) provides 3,282 housing units across 32 properties to more than 5,000 people.

Those who call LMCH home are a diverse cross-section of individuals including families, seniors, adults, and new Canadians, all of whom are living with limited income.

At LMCH, we believe that housing is the foundation of a better tomorrow.

Mission: To provide clean, safe and well-maintained homes, to meet the needs of the people we serve in our communities.

Vision: To build inclusive communities where safe, affordable, and accessible housing is the foundation for positive change.

Why you should apply to LMCH.

· Ontario Municipal Employees Retirement System (OMERS) Pension · Group benefits, including health and dental, for full-time employees · Employee, Dependent and Optional Life Insurance · Employee and Family Assistance Program · Wellness, & Wellbeing Program LMCH Values: To C ollaborate To be A ccountable To be R esponsive To promote E quity 1.

PURPOSE OF THE JOB: The Manager, Information Technologies, under the direction of the Director, Finance and Corporate Services, will primarily be responsible for leading and motivating the IT department.

This position will plan, develop, and manage all IT services, programs, and support throughout the Corporation.

This role will also oversee the implementation, deployment, and operation of information systems and technology solutions for business needs.

2.

KEY DUTIES/RESPONSIBILITIES: · Plan, develop, and manage all IT services, projects, and support throughout the Corporation.

· Oversee the implementation, deployment, and operation of information systems and technology solutions for business needs.

· Develop and implement IT policies, procedures, and standards to ensure effective risk management, security, and compliance · Establish and formalize an IT governance framework in alignment with strategic priorities · Develop an IT Strategic Plan that aligns with LMCH’s business goals and integrates with broader governance and environmental priorities · Oversee project management for IT-related undertakings, including clear capture of business requirements, provision of functional deliverables, milestone planning, and project post-mortem reports.

· Assist the Communications Coordinator in their efforts to develop a continually evolving website, providing insights into security, hosting and development platforms and new service integrations.

. · Research, design, and implement the appropriate technologies to support and improve corporate communications, access to information, and end-user productivity.

· Assist in developing and managing a budget for technology, IT services, and personnel.

· Liaise with vendors and service providers to ensure efficient and cost-effective acquisition of technology purchases; oversee warranties and service agreements.

· Stay informed on new or emerging trends and technologies that provide clear benefits to the organization, business partners, or customers.

· Work with the Senior Leadership Team and the Finance, Audit and Risk Committee to provide IT oversight and ensure high-level policies and plans are always in place · Establish structured training programs for staff on IT policies, security practices, and system usage · Implement a formalized risk management framework to track and mitigate IT security risks · Ensure system documentation, including asset inventory and application portfolios, is consistently maintained · Required to perform standby or afterhours work on occasion, based on operational requirements of the business.

· Other duties as assigned.

3.

EDUCATION, EXPERIENCE, & QUALIFICATIONS: · Degree in computer science, computer systems engineering, software engineering, web design, business administration, or a field related to the industry.

· Certifications or licenses appropriate to the industry.

· Three years of experience in a supervisory role and five years of experience in a related industry.

· Strong knowledge of IT governance frameworks, risk management, and compliance · Demonstrated ability to develop and implement IT policies, procedures, and tactical plans · An awareness of the London housing eco-system and understanding the operations of Local Housing Corporations would be a plus.

· Highly developed understanding of industry regulations, standards, and best practices.

· In-depth understanding of the software development lifecycle.

· Demonstrated project management skills.

· Strategic thinking and ability to align IT with business objectives · Ability to remain calm and poised in urgent situations.

· Ability to plan, organize, develop, implement, and interpret goals, objectives, and policies.

· Ability to identify measures of performance and actions needed to improve or correct performance.

· Must possess a valid driver’s license, have access to a reliable vehicle, and carry adequate insurance.

4.

WE CARE PHILOSPHY: The incumbent contributes and supports the overall culture and working environment of the agency by: · Having a working knowledge of cultural, social, and demographic patterns relating to vulnerable priority populations.

· Committing to harm reduction and low-barrier service, as well as non-violent crisis intervention, de-escalation, and supporting citizens.

· Committing to work in a diverse, interdisciplinary setting.

· Understanding and being sensitive towards the belief systems of other groups, the complexity of those facing poverty, and their individual unique strengths and needs.

· Setting an example of a strong work ethic and positive team attitude.

· Working with diverse communities with sensitivity, creativity, innovation, language and cultural understanding in a non-judgmental manner.

5.

POLICE RECORDS CHECK and VULNERABLE POSITION SCREENING: This position requires the successful candidate submit a current Police Records check from their local police service.

A current LMCH employee who is the successful candidate for this position must also provide this document unless it is already on file and not more than one year old.

6.

SALARY & BENEFITS: Annual salary range of $80,699.11 - $115,949.11 (Management Band 3) with comprehensive health benefits and a defined benefit pension plan.

What's next?

Once you apply, we’ll review your resume and cover letter to determine if your skills and experience match the qualifications for the role.

Only qualified candidates will be contacted for next steps.

If you move forward, the process may include an interview, written/practical test, and reference check.

Here's your chance to bring your knowledge and expertise to our team and contribute to providing better homes and better neighbourhoods.

When submitting your cover letter and resume, be sure to tell us about your skills and qualifications that are a match to those specified in the job posting.

A cover letter and resume must be received by 4:30pm, June 20, 2025.

Late applications will not be considered.

Please send your cover letter and resume to the attention of: Dirk Volschenk Manager, Human Resources London & Middlesex Community Housing 1299 Oxford Street East, Unit 5C5 London, ON, N5Y 4W5 E-mail: London & Middlesex Community Housing (LMCH) is committed to equity in employment.

Our goal is a diverse, inclusive, and barrier-free workplace that reflects the communities we serve.

We will provide reasonable accommodation to applicants with disabilities at all stages of the hiring process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005.

Please advise if you require an accommodation during the selection process.

Thank you for your interest in London & Middlesex Community Housing!