Wealth Management Client Associate / Financial Advisor Support

Wealth Management Client Associate / Financial Advisor Support

Providence, RI, US

$30.00 - $42.00 /hr. + Team Performance Bonus + Full Benefits

MUST HAVE 7/66 (63/65)This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact to address all service needs of their clients.

Responsibilities:

Provides excellent Client Service to the bank's clients through educating them on all the bank's services and banking offerings

Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests

Assists with ensuring practices are aligned with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk

Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA

Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset

Required Qualifications:

FINRA Securities Industry Essentials (SIE), Series 7, 63/65 or 66

Displays advanced industry knowledge and understanding of investment products

Desired Qualifications:

Energetic individual that is self-motivated, coachable and flexible in thought

Enjoys a fast-paced environment with changing and evolving responsibilities

Detail oriented

Invested in personal development

Consistently pursues client experience excellence

Works quickly to fulfill client needs, delivering complex solutions

Frequent communication and an abundance of discretion with sensitive information

Microsoft Word, Excel and PowerPoint experience with Salesforce a plus

Professional verbal and written communication

Skills:

Account Management

Client Management

Customer and Client Focus

Issue Management

Oral Communications

Business Development

Client Solutions Advisory

Pipeline Management

Prioritization

Administrative Services

Emotional Intelligence

Referral Identification

Written Communications