L3 Support

Essential Job Functions and Skills

Should have prior working experience in Murex platform such as building Murex environments, applying Patches, Hot Fixes and upgrades

Should have prior hands-on experience in CI/CD tools and processes to manage and deploy changes to Murex environments

Prior experience in monitoring system performance, and reliability of the Murex environments

Should have an excellent hands-on experience in Unix/Linux operating systems

Strong knowledge in writing SQL, and understanding of relational database system such as Oracle database

Should have good experience in creating Unix shell scripts, Python, Perl scripts

Exposure to Unix/Linux tools to trouble shoot issues related to batch jobs, and disk space and memory management

Hands on experience with application Level 2 and Level 3 support

Good exposure to release and configuration management processes, familiarity with SVN, JIRA tools

Good understanding of incident and problem management

Must possess excellent analytical and debugging skills

Reviewing application traces and log files to identify and trouble shoot the application related issues

Work on deployment activities for applying patches and hot fixes to Murex application

Ability to take a high-level objective and deliver results working with HQ staff with minimal supervision

Knowledge on Trade life cycle, Fixed income, and derivative products are preferable

Educational Qualifications and Experience

Bachelor's degree in Computer Science or Engineering

Role Specific Experience: 4+ years of relevant experience

Overall experience: 7+ years