Asst to Dir of Social Services

Job Description

Summary:

This position is responsible for assisting the Social Services department with the coordination of

administrative duties. It is an option to “earn and learn” about social work as a potential career

path. All responsibilities will be conducted in a manner that exhibits our mission, vision, and core

values.

This position requires compliance with the following regulations set forth by the MA Board of

Social Work as well as CMS F740 – F745 and F850. The supervision requirements and scope of

practice are outlined below.

This position requires supervision arranged with Integritus Healthcare’s Social Work Consultants

and approved by the Board of Registration for future eligibility to sit for the LSW exam:

-LSW can provide only administrative supervision

-LICSW is required to provide clinical and non-clinical supervision

The Scope of Practice for this position must be adhered to and is as follows:

(1) Obtain information from agency clients and/or applicants for services to determine their

service needs and/or the availability of appropriate resources.

(2) Assist individuals or groups in identifying and making use of resources and services which are

available to resolve day-to-day problems (e.g., employment, housing, health care, childcare,

financial assistance problems, etc.); and

(3) Gather factual information and data for use in conducting social services research, including

but not limited to working with the community to identify unmet service needs.

Essential Job Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions.

• Assists filing of paperwork, answering phones, taking messages, returning calls, delivering

messages.

• Communicate effectively with residents, families, caregivers, and staff either face-to-face

or by telephone.

• Sets up facility meetings on behalf of the Director of Social Services- residents such as care

plan meetings, 72-hour meetings, welcome meetings.

• Assists in ensuring accuracy of daily census.

• Gather resident information for the completion of request for services (MA health screens).

• Meets and welcomes new residents to facility.

• Reviewing admission agreement packets with new resident/responsible parties.

• Must be able to relay accurate confidential information as it relates to HIPPA.

• Assist with discharge planning with respect to obtaining the resource information for

discharge (such as making PCP appointments, behavioral health appointments, referral for

elder services and VNA and faxing discharge paperwork)

• Completion of housing applications with resident’s and other community resources such as

SNAP benefits, The Ride, DMH, DDS…

• Gather information for coordination of grievance concern

• Gather information for guardianship regulatory compliance

• Coordinate Ombudsman directive for facility-initiated notices of transfer discharges

• Assist the Licensed social worker with obtaining social history in order to determine their

plan of care

• Post discharge calls and follow up with resident’s/ responsible parties, VNA and Elder

Services.

• Updating resident’s face sheets with updated contact information.

• Conducting audits of advanced directives, psychotropic medications, etc.

Participating in QA activities

• Other administrative duties as assigned to support the Social Services dept.

Qualifications:

• High school diploma or equivalent required.

• One (1) or two (2) years of college preferred.

• Demonstrates good written and oral communication skills and public relations skills.

• Ability to learn medical terminology.

• Strong computer skills.

• Ability to work with office technology, such as copier, printer, fax, scanner, telephone.

Must be able to handle multiple tasks and meet deadlines and possess excellent

organizational skills.

• Demonstrates an awareness of a respect for, and attention to the diversity of the people

with whom they interact (persons served, personnel, families/caregivers, and other

stakeholders) that is reflected in attitudes, behavior, and services.

• Must be able to read, write, speak, and understand the English language.

• Must possess the ability to make independent decisions when circumstances warrant

such action.

• Must possess the ability to deal tactfully with personnel, residents, family members,

Visitors, government agencies/personnel and the public.

• Experience working with agencies, coordinating resident services a plus.

Work Environment:

While performing duties of this job the employee is occasionally exposed to a variety of resident

conditions and elements. The noise level is moderate to quiet.

Physical and sensory requirements:

While performing the duties of this job, the employee is constantly required to communicate and

listen. This position requires sitting 90% of the time. Occasional standing, walking, twisting, and

bending. The ability to lift up to 25lbs occasionally without assistance. Must be able to cope with

the mental and emotional stresses of position. Must be in good health and demonstrate

emotional stability.

Other Duties:

Please note this job description is not designed to cover or contain comprehensive listing of

activities, duties or responsibilities that are required of the employee for this job. Duties,

responsibilities, and activities may change at any time with or without notice.

Full-time