Client Relations Executive Assistant

Job Description

Job Title: Client Relations Executive Assistant

Location: St. Cloud, MN

Schedule: Full-time Hourly

Reports To: President/Lead Attorney

Salary Range: $26 - $36 per hour

About Us Make a Real Impact in Real Lives

We’re on a mission to help 10,000 immigrants stay with their families—and we’re seeking a compassionate, detail-oriented Client Relations Executive Assistant to join our team. Here, your work will directly support families navigating the complex U.S. immigration system. Join us and be part of a mission-driven firm that values empathy, professionalism, and meaningful impact.

About the Role As the Client Relations Executive Assistant, you’ll serve as the primary liaison for assigned clients, managing high-volume communications and guiding them through the documentation and intake process. You’ll play a crucial role in organizing case materials, supporting attorneys with administrative tasks, and ensuring confidentiality and compliance to help our firm operate smoothly and effectively.Compensation:

$26 - $36 hourlyResponsibilities:

What You’ll Do

Serve as the main contact for assigned clients, managing a high volume of email communications with professionalism and empathy

Guide clients through document submission using case management systems (e.g., Lawmatics, Docketwise), ensuring accuracy and completeness

Track and follow up on missing documentation to support timely case preparation

Coordinate attorney calendars, appointments, and travel itineraries, resolving scheduling conflicts

Manage front desk and office operations, including greeting visitors, managing mail and supplies, and maintaining a welcoming environment

Prepare agendas, reports, and confidential correspondence

Maintain secure legal records, client files, and operational databases in compliance with confidentiality standards

Collaborate with attorneys and administrative staff to improve workflows and client experience

Represent the firm in client and vendor communications with professionalism, clarity, and empathyQualifications:

What You’ll Bring: Qualifications

Associate’s degree in Business Administration, Legal Studies, Communications, or related field

3 years of administrative experience supporting senior leadership; legal or immigration firm experience is preferred

Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment

Excellent written and verbal communication and interpersonal skills

Experience working with diverse clients or sensitive legal matters is strongly preferred

Familiarity with case management systems (Lawmatics, Docketwise, etc.) and tools such as G-Suite and Slack

Notary Public certification is highly preferred but not requiredAbout Company

About SRR Law Group LLC We are a nationwide immigration law firm with a mission to transform lives through compassionate, relentless advocacy. Headquartered in St. Cloud, Minnesota, we specialize in asylum, family-based immigration, humanitarian cases, removal defense, non-immigrant visas, and employment-based immigration. Our work is driven by a core belief: every immigrant deserves dignity, respect, and a fair chance at the American Dream. We help replace fear with hope and empower clients and their families to build brighter futures.

Why Work With Us At SRR, your work has a real impact. You’ll help keep families together and support individuals navigating some of life’s most challenging moments. We offer meaningful work, mentorship in immigration law, a supportive and inclusive culture, and opportunities to build skills in legal tech, client relations, and case strategy. We’re an equal opportunity employer committed to diversity and inclusion. Join us today!

Full-time