Inside Sales

Job Description

Welcome to Standard Supply

Setting the Standard for Excellence

At Standard Supply, we take pride in our team, products, and services as they establish the trusted standard for our customers. Our commitment to family values, unwavering dedication to our customers, and innovative solutions make us the ultimate place to work.

Our Foundation:

As a family-owned company, we understand the importance of values. Our guiding principle of "God, Family, Career - in that order" shapes everything we do. It's this foundation that allows us to build lasting relationships with both our customers and our team, creating an atmosphere of trust and reliability.

Elevating Your Experience:

What sets us apart is our passion for making business enjoyable and maintaining a healthy work life balance. We believe work should be more than just a task – it should be an experience. That's why we infuse every interaction with a touch of fun, ensuring that working with us is not only productive but also enjoyable. And we enjoy doing all this Monday through Friday!

About the Role

The Inside Sales Specialist - will provide sales support for the outside sales team and branches in promoting and selling HVAC/r products and systems to meet or exceed company objectives. Additionally, this individual may be tasked with soliciting orders and prospecting for customers by telephoning current accounts or licensed HVAC/r contractors.

Responsibilities:

Sells Heating, ventilating and air conditioning (HVAC) equipment, parts and supplies

Receives inbound telephone calls or emails and determines make, type and quality of merchandise desired. Discusses use and features of various parts; can articulate use of merchandise.

Sales support, including entering orders, providing technical details, preparing pricing and quotations that meet technical specifications.

Sell product to dealers and contractors over the telephone.

Prepare job quotations/ approvals / submittals, follow up on status of open quotations and manage job quotes won.

Uses computer for part stock number and prices. Advises customer on substitution or modification of part when replacement is not available.

Uses computer database to research availability of merchandise. Fills customer orders from stock or prepares transfer from other location. Prepares sales order or quote order. Prepares special order purchase orders where applicable.

Solicits new and established customers via telephone to promote sales.

Resolves or alerts management regarding inventory issues or customer concerns.

Conducts large cross references for new business / enters quotations.

Prepares price books for established accounts as requested.

Qualifications:

High school diploma or equivalent

Excellent customer service skills; ability to identify and sell to customer needs

Practical knowledge of warehouse, data processing, paper flow and operations procedures.

Must possess the ability to mediate situations among employees and customers as they arise.

Beginner to intermediate to advanced user of the Internet and Microsoft Office Products (Word, Excel, and Outlook).

Results driven with stong time management skills.

Must be comfortable making telephone sales calls to establish a business relationship dialogue.

Wholesale Distribution experience preferred.

Who We Are and What We Offer

Standard Supply is a large HVAC supply company that has been family owned and operated since 1946. We currently have locations across Texas, Oklahoma and Arizona.

We offer positions in a variety of areas, competitive starting salaries, and a benefits package that includes 401k retirement savings plan, health insurance and more.

Full-time