Seeking a Branch Operations Associate Manager to lead teller functions, ensure compliance, and deliver exceptional customer service in a fast-paced banking environment.
Responsibilities include supervising daily operations, managing schedules, resolving issues, and coaching team members to achieve performance goals.
Must have 2+ years of customer needs assessment or issue resolution experience and 1+ year of leadership experience.
Desired skills include team building, customer service excellence, knowledge of banking laws/regulations, risk management, and ability to work under pressure.
Position involves customer contact, supporting needs assessment, and referring customers for specific products, with certain regulatory and financial responsibility requirements for Loan Originators.
Includes benefits such as health, 401(k), paid time off, insurance, tuition reimbursement, and more. Must be able to work Saturdays and meet regulatory standards.