System Administrator

Job Title: System Administrator with SCCM, Scripting, strong network troubleshooting experience

Location: Seattle, WA

Type: Full Time Permanent

Job Description

Must have skills: SCCM, strong scripting (PowerShell and/or Python), networking & strong troubleshooting, Windows servers, virtualization and some Linux administration exp is a preferred. We’re on-prem, so someone that is heavily cloud focused and interested in that space may not be as interested in our environment.

Job Brief

Do you enjoy working on a close-knit, supportive team? Are you service-minded and driven by the need to provide outstanding customer support? If you have a deep background in server administration and networking, along with strong attention to detail and the ability to quickly assess and solve problems, then you may be the person we're seeking to join our Technical Services team!

What you'll be doing...

As a Systems/Network Administrator, you'll provide support by responding to issues involving the installation, maintenance and support of Windows servers, server applications, printers, hardware, LAN/WAN, and other computer peripherals and company devices.

Provide outstanding customer service while responding to user calls, emails and helpdesk tickets

Resolve technical issues with equipment including desktops, servers, printers and OS

Configure and install desktops, laptops, servers and printers

Windows systems administration including GPO configurations, Active Directory, DNS, DHCP, IIS, and file server experience

Assist with network hardware (physical & virtual using VMWare), software and operating systems

Linux, M365, SCCM and Oracle database administration experience

Maintain documentation for implementations, maintenance, upgrades and inventory

Maintain a high level of security, including up-to-date security software releases including TLS/SSL certificate management

Ensure backups performed, monitored and maintained for all servers and company devices with experience in VEEAM and Netbackup

Demonstrated experience with PowerShell scripting

Represent NWA in a professional manner and provide outstanding customer support

This position is scheduled to work on-site in our Seattle office.

Who you are...

Educated. Bachelor's degree or equivalent experience; MCSE certification preferred

Experienced. 7-10 years of experience as a systems administrator or similar position

Knowledgeable. Troubleshooting (hardware/software/networks), Windows desktop/server administration, O365, VMWare & Active Directory

Team Player. Work independently and as a productive and contributing member of a team

Meticulous. Strong attention to detail with ability to quickly assess and analyze problems

Service Minded. You deliver customer support like you expect to receive it: with excellence