Learning Experience Manager

Company Profile:

At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.

We foster a culture built on five core values:

Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.

Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.

Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt.

Passion for Positivity: We greet each day with warmth and possibility.

Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.

Learning Experience Manager (role requires some in office time at our DC corp. office)

We’re looking for a creative, operationally savvy Learning Experience Manager to lead the development of brand-aligned training programs that support our restaurant teams. This role blends instructional design, visual storytelling, and operational training to deliver impactful, scalable learning experiences.

You’ll oversee the design and execution of digital, print, and live-streamed training content, manage our LMS platform, and lead a small team of learning professionals. This position plays a critical role in fostering a culture of continuous learning, driving engagement, and ensuring brand consistency across all learning experiences.

This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position and such duties and responsibilities may change without notice.

What You’ll Do:

Learning Design & Content Development

Design engaging, scalable learning programs for restaurant leaders and hourly team members

Create visually compelling training materials aligned with our brand (print, digital, video)

Produce and manage live and recorded content, including scriptwriting, direction, and editing

Maintain and evolve our digital knowledge base to support ongoing learning

Learning Systems & Technology

Oversee LMS content management, learner experience, reporting, and vendor relationships

Build tools, processes, and systems that support innovation and scalability

Cross-Functional Collaboration

Collaborate with Operations, HR, and Brand teams to align training initiatives with business goals

Lead the L&D intake process and manage project tracking and prioritization

Team Leadership & Performance

Establish feedback loops and measure training effectiveness through key performance indicators

The Qualifications:

5+ years of experience in Learning & Development, instructional design, or a related field

Proven experience creating learning programs that reflect strong brand alignment

A strong portfolio showcasing both instructional and graphic design work (required)

Hands-on experience with LMS administration and SCORM-compliant content

Proficiency in design and authoring tools such as Articulate, Adobe Creative Suite, Camtasia, or H5P

Strong project management, prioritization, and communication skills

Passion for storytelling, team engagement, and building a learning culture

Experience managing and mentoring a learning team

Background in hospitality or restaurant operations training preferred

Physical Requirements:

Ability to maintain stationary position to be able to operate a computer and other office equipment

Must be able to identify, analyze and assess details

For certain positions, must be able to occasionally move or transport items up to 50 pounds

Ability to communicate with others and exchange information accurately and effectively

Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable

Ability to work in a constant state of alertness and in a safe manner

What we offer:

Competitive salary, plus bonus and long-term incentives*

Early Wage Access!

Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community

Health, Dental, Vision, Telemedicine, Pet Insurance plus more!

401k enrollment with CAVA contribution

Company-paid STD, LTD, Life and AD&D coverage for salaried positions*

Free CAVA food

Casual work environment

The opportunity to be on the ground floor of a rapidly growing brand

All exempt and non exempt employees are eligible for benefits. Benefits are effective the 1st of the month following 30 days of service and you have until the day before the effective date to enroll. A new hire can enroll in our benefit program by selecting a link that is emailed directly to the new hire at their personal email address once hired.

Please note that visa sponsorship is not available.

The posting range is an all cash range.

*Indicates qualifying eligible positions only

This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position, and such duties and responsibilities may change without notice.

CAVA – Joining “A culture, not a concept”

As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.

California applicants: Please visit our Notice at Collection and to learn about our information practices in the job application and employment context.