Intake Specialist Specialty

Description

The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions to team. Establishes professional rapport with client to ensure that they feel welcomed upon arrival. Supports client arrival process, including initial assessment process, searching the client’s belongings/person for prohibited items, and orienting the client to the facility. Ensures required documentation/paperwork is completed and maintained.

ESSENTIAL FUNCTIONS:

Liaise with client/family of potential admissions to address any questions, concerns, etc.

Coordinate facility tours with clients and families who are potential admissions.

Interface with remote admissions team and on-site clinical team for necessary approvals, plan for client arrival, including travel arrangements as applicable.

Establishes professional rapport with client to ensure that they feel welcomed upon arrival.

Supports arrival process including coordinating assessment/bed placement process, searches of client belongings/person for prohibited items.

Orients client to the facility/milieu.

Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule as needed.

Ensures intake paperwork is completed in a timely fashion and documentation is maintained as required.

May discuss client’s financial responsibility and take payment as applicable.

Provides exceptional customer service in line with Acadia Healthcare standards.

Benefits Include: (depending on the number of worked)

Health insurance

Paid time off

Dental insurance

401(k)

Vision insurance

Flexible schedule

Life insurance

401(k) matching

Employee discount

Flexible spending account

Health savings account

Parental leave

Employee assistance program

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

High-school diploma, GED, or equivalent.

1 – 2 years of experience in a patient care environment in a substance use/behavioral health setting, is preferred.

Must have excellent communication and customer service skills, and an ability to use required computer programs.

Must be licensed to drive and have a clear driving record.

Compensation for roles at Montecatini varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience. As required by local law, Montecatini provides a reasonable hourly range of compensation for roles that may be hired in California as set forth below.Role Location: California

Calculated Hourly Range for role.California: $23-25 per hour

Qualifications

Behaviors

Required

Dedicated: Devoted to a task or purpose with loyalty or integrity

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Self-Starter: Inspired to perform without outside help

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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