Office Administrator

This role is based on-site in our Charlotte, NC office 4 days a week, with 1 day per week of work from home flexibility.

Schleich USA, Inc., a trusted name in the global toy industry, is seeking an organized and results-oriented Office Administrator to keep our North American HQ office and facilities running smoothly. The ideal candidate is service-minded and professional, keen to interact with all levels of the organization as well as multiple external service providers. This role reports to the North America Director of Operations and involves both planned office-related projects and reactive maintenance as well as general office support, indirect purchasing, insurance, certification, and recordkeeping related to local or state safety compliance.

Our very competitive offerings include 6+ weeks paid time off, FREE medical/dental/vision insurance for you AND all dependents, unlimited online professional training, a casual and fun office environment, along with many other offerings like 401k, parental leave, life and AD&D insurance, employee discounts, and tuition reimbursement, etc. Not to mention the fact that you'll be working for an international toy company, loved by kids and adults alike for nearly 90 years!

If you've 'checked the boxes' above, keep reading... and we look forward to hearing from you about the opportunity to join a global market leader in the figurine and playset business, sold in over 70 countries and charming both parents and children alike for 95 years!

Key Responsibilities

40% - Office Management

Travel & Event Coordination

Book business trips, including flights, hotels, transportation, and visa arrangements

Manage expense reports

Support the planning and execution of on-site and off-site meetings, events, and team gatheringsMeeting & Facility Support

Organize and set up meetings, including scheduling rooms, coordinating attendees, and preparing agendas

Ensure all meeting rooms are equipped and functioning (microphones, cameras, projectors, laptops, etc.)

Troubleshoot or coordinate technical support for meeting equipment as neededOffice Operations

Maintain office supplies, kitchen stock, and equipment inventory

Liaise with vendors, service providers, and building management

Ensure the office is clean, safe, and functionalAdministrative Support

Support onboarding for new employees (workstation setup, badges, welcome materials)

Manage incoming/outgoing mail, deliveries, and courier services

Maintain office records and documentation

Keep the document storage for building, equipment, inspections and insurance updatedCommunication & Culture

Serve as the first point of contact for office-related inquiries

Support company-wide initiatives and foster a positive workplace culture

Maintain internal communication boards or tools as needed

40% - Building Management

Project-based approach for renovations / re-modeling in the office and the warehouse

Main contact for external vendors including, but not limited to:

Alarm & Security Services

Electrician (+physical network cabling) & Pluming Services (heating / AC support)

Cleaning Services

Hospitality Services (Cafeteria)

HVAC Services

Landscaping

Main contact for Landlord

Main contact to Tenant (currently ServCon)

Main contact for building-related inspections and certifications (non-warehouse)

Ensure posting of all appropriate safety or inspection signage (non-warehouse)

Responsible for office equipment including, but not limited to:

Furniture (including workplace installations / movements)

Printers

Consumables (office and cafeteria equipment)

Creation and maintenance of site disaster recovery plan

Recordkeeping and maintenance of building or liability-related insurance, licensing, certification and local/state safety compliance

Other building or safety-related duties as assigned

20% - Indirect Purchasing

Setup and ownership of centralized purchasing accounts (Amazon, Walmart+ and others)

Vendor Setup and Maintenance in SAP

Creation and maintenance of Purchase Requisitions and Purchase Orders in SAP

Overseeing contracts of vendors related to indirect purchasing in Schleich Contract Management System

Close collaboration with Indirect Procurement Team in GermanyQualifications

Bachelor's degree or equivalent combination of education and experience

Minimum 2 years' experience in an office and/or building support role with varied responsibilities similar to those listed here

Competency in MS 365 (Word, Excel, PowerPoint)

Experience in Concur travel and expense system and SAP purchasing function is a plus

Ability to collaborate effectively with internal teams to achieve project goals

Strong attention to detail and good follow-through

Patience and professionalism when communicating with internal customers and partners as well as external vendors

Schedule flexibility, including nights and weekends if an emergency maintenance or non-operating hours project arises

Ability to travel locally up to 5% (errands to pick up supplies, local trainings, etc.)

Openness to acquire facilities management or other training / certification if needed

Ability to lift and move up to 40 pounds during installation projects

Schleich is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.