500 is looking to add an Account Coordinator to our Account Services team. The Account Coordinator is crucial in supporting the client-facing account services team. This is a fast-paced and sometimes high-pressure environment where you will assist with client communication, coordinating project tasks, and contributing to the overall success of client accounts.
Responsibilities:
Day-to-day support of Account Services team; Assist account team members and directors in managing client relationships by responding to client inquiries, requests, and providing updates on project status
Coordinate and track the progress of projects, ensuring that all deliverables are completed on time and meet quality standards
Completing administrative tasks within defined timelines; such as:
Creating and updating change orders
Routing artwork/creative assets
Documenting client calls
Updating status
Entering estimates
Address any issues or challenges that arise during campaign execution, escalating them to the appropriate parties when necessary
Facilitate communication between various internal departments and external clients to ensure effective collaboration and seamless project execution
Tavel up to 15-20% of the year, as needed, to client locations, industry events, or other relevant destinations
What You'll Need:
Associate or bachelor's Degree with focus in communications, marketing or related field and/or 0-2 years relevant work experience
Must be fluent in MS Office Suite
Strong Verbal and written communication skills
Strong attention to detail and ability to function in a fast-paced, high-volume environment
Must be self-motivated and have strong, effective problem-solving skills
Prior agency experience is a plus
Keynote fluency is an added bonus
500 is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations.