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Control Manager, Senior Associate

Company:
JPMorgan Chase & Co.
Location:
Jersey City, NJ, 07097
Posted:
June 16, 2025
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Description:

JobID: 210603317 Category: Program Management JobSchedule: Full time Posted Date: 2025-03-04T21:17:21+00:00 JobShift: Base Pay/Salary: Jersey City,NJ $85,500.00-$130,000.00 We are seeking a self-motivated and inquisitive Control Manager - Senior Associate to join our Firmwide Control Management team.

This role is ideal for someone who is organized and skilled at navigating diverse topics while maintaining a clear focus on priorities.

You will play a pivotal role in sustaining a strong control environment across the organization.

As a Control Manager - Senior Associate within the firmwide Control Management team, you will collaborate closely with fellow firmwide Control Management team members and engage with peers across various line of business/corporate function control teams, compliance, risk, and audit functions to maintain and drive a robust and consistent control environment.

Your responsibilities will include supporting the end-to-end execution of compliance and operational risk assessments (risk and control self-assessments), addressing control breaks, managing issues to resolution, and implementing processes to ensure compliance with internal policies and standards.

Job Responsibilities * Collaborate with stakeholders to conduct an end-to-end analysis of the organization's compliance and operational risk and control environment to identify significant gaps/weaknesses and determine root causes * Ensure that controls are well designed and operating effectively, to foster a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols * Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies * Assist with development of compliance and operational risk documentation through participation in end-to-end process walkthroughs and deep dives with process owners * Partner effectively with colleagues across the firm, central Control Management, LOB/CF control teams, compliance, risk and audit to deliver consistent and rigorous operational risk practices and control programs, including issue management, regulatory issue closure prep, control design and effectiveness evaluation/testing, quality assurance error remediation * Support central Control Management to create best practice solutions for process and control enhancements, providing expertise in risk/controls and developing corrective action plans * Work closely with LOB/CF Control Management teams to provide guidance and direction on adherence to defined standards and implement program enhancements * Work closely with owners of Control Management policies, standards, and procedures to drive adherence to firmwide policy, standard and procedure requirements Required qualifications, capabilities and skills * Bachelor's degree or equivalent experience required * 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred * Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners * High level of professionalism, detail oriented, strong organizational and multi-tasking skills * Leadership and Influencing skills - Takes ownership and is accountable for area of responsibility * Strong communication skills - both verbal and written; ability to communicate effectively at all levels of the organization * Networking - exceptional interpersonal skills; exceptional collaboration and relationship building skills * Motivated and able to work in a fast-paced environment and to work in a matrixed environment * Work independently as well as part of a team; work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment * Proactive approach to problem solving, owning the issues and having the determination to follow tasks/issues through and ability to develop structure and solve problems in a pragmatic and balanced way; solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions * Training / Guidance Writing (e.g., develop procedures, templates and guidance) * Proficient in MS Office suite (Excel, PowerPoint, Word, Visio), SharePoint, Confluence, and Tableau * Demonstrated ability to propose, implement and utilize technical solutions, leveraging the latest technologies, to enhance processes

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