Account Manager

Job Type

Full-time

Description

The Account Manager is responsible for growing Clear Touch business and will be responsible for engaging, driving interest and selling solutions to both end users and reseller partners. This will include activities such as trade show attendance, in person and online demonstrations, occasional product orientations, providing support as needed with reseller partners to better engage with end users.

Develop and oversee customer relations campaigns

Participate in and improve upon in-house brand promotions

Engage with clients and follow up with prospects

Serve as the lead point of contact for all customer account management matters

Build and maintain strong, long-lasting client relationships

Negotiate contracts and close agreements to maximize profits

Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts

Manage budget and reach or exceed monthly quota as established by supervisor and management

Prepare reports on account status

Collaborate with the sales team to identify and grow opportunities within assigned territory

Assist with challenging client requests or issue escalations as needed

Attend events as needed to promote company product

Requirements

BS/BA degree preferred, preferably in Business Administration, Management, Sales or other related fields

2+ years of experience in channel management, account management, sales management, key account management or similar experience

Demonstrable ability to present and influence key stakeholders at all levels of an organization, including executive level management

Strong verbal and written communication skills

Excellent listening, negotiation and presentation abilities

Ability to lift or push up to 75 pounds

Valid State issued driver's license and automobile insurance