Service Advisor

Royal Oak Ford is looking for an experienced Service Advisor. Applicants must be detail oriented with strong customer satisfaction and communication skills. Ford and CDK experience a plus but not required. You will be responsible for our customer's service experience, from greeting vehicle owners on the drive lane to explaining the repair process, our Service Advisors are true professionals. We offer excellent pay and benefits. Service Advisors are UAW represented.

What We Offer

Top Volume Ford dealer nationally

Ford Motor President Award recipient for customer satisfaction

Stable and experienced management

Medical and Dental

401K Plan

Paid Holidays

Paid vacation

Paid Training

Employee vehicle purchase plans

Discounts on products and services

Family owned and operated

Long term job security

Responsibilities

Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Provide support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

Qualifications

Organized and friendly personality

Time management skills

Good communication skills with your customers

Professional, well-groomed personal appearance.

Clean driving record