Divisional Quality Control and Continuous Improvement Manager

Position Summary

Has end-to-end responsibilities for products manufactured at all Panels sites in North America. The candidate will develop, educate, practice, and promote quality principles throughout the organization, and develop and lead the Quality team with accountability for all aspects of manufacturing quality (product disposition, material control, document control, etc.) and Quality Engineering. Will ensure compliance to the Company's quality systems and current regulations, as well as lead the development and implementation of prevention-based quality awareness and improvement programs.

Essential Functions

Ensure the implementation and adherence to the AWIP QMS (Quality Management Systems) across the Division.

Provide leadership and guidance to the organization to maximize the effectiveness of the Quality Management System on all sites.

Drive Continuous Improvement Activities and Culture based an AWIP Production System principles

Play an integral part on the Operational Management team in managing warranties across the division.

Take a leadership role in developing and implementing new techniques and initiatives to enhance the Quality Management System on all sites.

Work with the Operations, Management, and Commercial teams in the different business units to ensure robust and timely root causes and corrective actions are applied to all customer complaints.

Work with various cross-functional teams and departments, demonstrating leadership and support when managing all Quality related projects.

Monthly Reporting of Quality KPIs

Champion the training of all employees in the use of continuous improvement methodologies in all aspects of the AWIP Production System

Implement, sustain, develop Six Sigma Capabilities inside Organization

Completes training by supervisor.

Complies with all safety and company policies and procedures.

Performs other related duties as assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities. It is expected that the Divisional Quality/CI Manager leads groups and team by influence. The ability to build internal networks is a must.

Supervisory Expectations

Expectations of Management – Consistently exhibits a high standard of integrity and ethical behavior. Resolves conflicts in an open and direct manner. Communicates candidly and effectively. Selects the best employees for the organization and works with employees to help them succeed. Demonstrates and inspires a high level of commitment and performance. Leads continuous improvement efforts and positive change.

Management Team Support – Outwardly supports management in all initiatives. Participates in management positively with an open mind and genuine and cooperative attitude. Supports and ensures that employees support other departments cooperatively.

Employee Management – Successfully manages performance, behavior, and conduct of subordinates, including ongoing assessment, feedback, and coaching of performance criterion with successful results. Documents both issues and successes for a complete and well-rounded review. Ensures all policies, SOPs, and company practices are followed. Holds employees accountable to expectations.

Team Building – Actively seeks and achieves group participation to improve work, sets priorities, is innovative, and solves problems.

Knowledge, Skills, and Abilities

Ability to demonstrate successfully undertaken cross-functional projects, which have delivered benefits to an organization. Preferably Six Sigma black belt or green belt level projects.

The individual should have experience working in a continuous production environment, be able to analyze problems, and communicate ideas in a clear and straightforward manner.

Experience dealing with people at all different levels within an organization.

Should have confidence in communicating objectives and be able to take responsibility for teams.

The individual should be strongly results orientated and persistent in achieving objectives.

Must be highly proficient in all Microsoft Office applications (Word, Excel, PowerPoint) and Outlook.