Laboratory Administrative Specialist

Job Description

Position Summary

We are seeking a highly organized, detail-oriented, and tech-savvy individual to join our team as a Clinical Laboratory Administrative Specialist. This role is vital to the smooth operation of our laboratory, bridging the gap between laboratory testing, client services, and billing operations.

The ideal candidate is a critical thinker, a proactive problem solver, and someone who thrives in a collaborative, fast-paced environment.

Key Responsibilities

Specimen Processor/Specimen Accessioning: Accurately enter patient information, demographics, ordering physician details, and lab tests into our Laboratory Information System (LIS) with zero errors. Must have at least one year experience and understanding of lab test and sample types required.

Documentation Management: Organize and verify paperwork, including insurance information, physician orders, and other required documents.

Client Communications:

Monitor and respond to client services emails and faxes professionally and promptly.

Craft clear, well-written email responses and manage incoming calls professionally.

Billing Coordination: Collaborate with the billing team to ensure all required documents are in place for efficient insurance processing.

Process Improvement: Observe workflows and suggest enhancements to improve efficiency.

Technology Proficiency:

Use Microsoft Office (Word, Excel, and Teams) to organize, track, and manage information.

Learn and adapt quickly to new processes and software.

Team Collaboration: Work effectively with lab technologists, phlebotomists, billing staff, and administrative teams.

Laboratory Assistance: Learn and perform basic laboratory assistant duties as needed.

Qualifications

Proficient in Microsoft Office Suite, particularly Word, Excel, and Teams.

Exceptional attention to detail and organizational skills.

Strong written and verbal communication skills.

Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Tech-savvy and quick to learn new software systems.

Positive attitude with a willingness to learn and contribute ideas.

Critical thinking and self-starter mentality.

Professional demeanor and customer-focused mindset.

Company Description

Logos Lab is committed to delivering timely and high-quality laboratory services to patients, with a focus on accuracy and patient care. As a small, passionate team, we prioritize our employees, providing a supportive and collaborative work environment where each member plays a vital role in our mission.

We work closely with Smartlab Partners to ensure the integrity of all specimens and patient results, handling a wide range of tests including blood, urine, stool, COVID, flu, strep, and more. Additionally, we partner with labs across the United States, offering secure shipping of specimens via FedEx, UPS, or the carrier of the client's choice to ensure fast and reliable delivery..

Full-time