Laboratory Information Systems Support Analyst

FTE-Full Time-80 Hours-Bi-Weekly.

Shift-Days

Job Overview:

Monitors the daily performances of the LIS according to the guidelines established, assists with the on-going maintenance of the LIS, and conduct introductory training for all laboratory computer users and instruct existing personnel on new procedures and functionality of the LIS. Serves as a resource to users regarding application functionality, and developing the application in order to meet the needs of the users.

Job Requirements:

Bachelor's Degree

Knowledge in Microsoft Word and Microsoft Excel

3-4 years experience in CAP accredited laboratory

Job Responsibilities:

Performs file maintenance for new clients, this includes but is not limited to client definitions in Sunquest Clinical and Clinical Financial. Testing to assure accuracy with the reporting of results according to the client's specifications. Define new providers/physicians as needed.

Monitors preventative maintenance programs, assists in the maintenance of laboratory computer equipment and troubleshoots miscellaneous problems.

Monitors system and interfaces performance to ensure patient and laboratory data integrity including but not limited to, ADT records and errors, results records and errors, billing, patient reports. Efforts focused on maximizing the system's performance and availability.

Keeps current with information on new developments, techniques and methods regarding laboratory services, computer hardware and software.

Assists the LIS Administrator in implementing system upgrades, enhancements and new acquisitions. This includes system testing, documentation, and staff training of new procedures.

Other Job-Related Information:

Working Conditions:

Climbing - Rarely

Concentrating - Frequently

Continuous Learning - Consistently

Hearing: Conversation - Consistently

Hearing: Other Sounds - Frequently

Interpersonal Communication - Frequently

Kneeling - Rarely

Lifting <10 Lbs - Occasionally

Lifting 50+ Lbs - Rarely

Lifting 11-50 Lbs - Occasionally

Pulling - Rarely

Pushing - Rarely

Reaching - Rarely

Reading - Consistently

Sitting - Frequently

Standing - Rarely

Stooping - Rarely

Talking - Consistently

Thinking/Reasoning - Frequently

Use of Hands - Frequently

Color Vision - Occasionally

Visual Acuity: Far - Frequently

Visual Acuity: Near - Consistently

Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"

• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist

• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met

• Offer patients and guests priority when waiting (lines, elevators)

• Work on improving quality, safety, and service

Respect: ALWAYS…

• Respect cultural and spiritual differences and honor individual preferences.

• Respect everyone’s opinion and contribution, regardless of title/role.

• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…

• Value the time of others by striving to be on time, prepared and actively participating.

• Pick up trash, ensuring the physical environment is clean and safe.

• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…

• Acknowledge wins and frequently thank team members and others for contributions.

• Show courtesy and compassion with customers, team members and the community