ServiceNow TSM Architect

ServiceNow OSS Platform Experience with ServiceNow OSS platform TSM and TSOM

• Distributed Systems Knowledge of distributed systems concepts and architectures including microservices service-oriented architectures and RESTful APIs

• Cloud Computing Familiarity with cloud computing concepts and technologies including containerization Kubernetes and cloud native architectures

• Telecommunications Understanding of telecommunications concepts and technologies including satellite-based connectivity systems

• Network Management Experience with network management and monitoring tools including network management protocols

• API Management Experience with managing APIs and API gateways including knowledge of API security throttling caching and monitoring

• Data Analytics Knowledge of data analytics concepts and tools including data warehousing data visualization and machine learning

• Observability and Maintainability Understanding of best practices for building observable and maintainable systems including the use of logging monitoring and ing tools

• Mediation experience with B2B and billing

• Agile Development Experience in Agile development processes CICD and related tools such as Jira GitLab Jenkins and Confluence

• Design Reviews Experience organizing leading and approving design reviews and test plan reviews

• Documentation Experience documenting architectures and familiarity with related diagramming models

• Communication Skills: Exceptional verbal written and interpersonal collaboration skills

Education: Bachelor of Science Degree in Computer Sciences Computer Engineering Telecommunications Electrical Engineering or other related engineering degree or equivalent experience

Skills

Mandatory Skills : ServiceNow CMDB, ServiceNow Connected Ops, ServiceNow CSM, ServiceNow DevOps, ServiceNow FSM, ServiceNow FSO, ServiceNow HRSD, ServiceNow ITAM-HAM, ServiceNow ITAM-SAM, ServiceNow ITOM-Discovery, ServiceNow ITOM-Service Mapping, ServiceNow ITSM, ServiceNow-Event Management, ServiceNow-Healthcare & LS, ServiceNow-Legal, ServiceNow-Cloud Observability, ServiceNow-Custom App Development, ServiceNow ITOM-Governance, ServiceNow ITOM-Cloud Insights, ServiceNow Integration Hub, ServiceNow-GRC/IRM, ServiceNow-TSM, ServiceNow-Public Sector, ServiceNow-SPM, ServiceNow SecOps, ServiceNow- Workplace, ServiceNow-RPA