General Manager

GENERAL MANAGER

California SMASH Pickleball & Social Club

Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.

California SMASH, located in El Segudo, CA is set to become the premier indoor pickleball and social club in the country, and we're searching for a General Manager who brings a blend of strategic vision, operational leadership, and contagious energy to help launch and lead this flagship location.

Position Overview

The General Manager will provide leadership and strategic direction for California SMASH, guiding day-to-day operations while contributing to long-range planning, business development, and brand execution. This role is equal parts culture builder, financial operator, and brand ambassador.

The GM will work directly with theFounderto develop a detailed plan that supports both immediate launch goals and long-term growth. You'll also collaborate closely with our CFO to develop budgets, establish KPIs, and ensure the financial success of the club. This person will help shape our identity — making California SMASH not only a high-functioning business, but a destination for sport, social connection, and lifestyle.

Key Responsibilities

Oversee all aspects of club operations and directors of each department:

Director of Sport

Director of Food & Beverage (F&B)

Director of Event Sales

Director of Community

Work directly with theFounderto develop and refine the strategic vision and execution roadmap

Lead development of short- and long-term business plans, including a five-year roadmap and annual operating plan

Ensure smooth coordination between daily operations, master planning, and construction efforts (as applicable)

Create and implement policies, pricing models, and programming strategies across all revenue streams

Review, analyze, and respond to weekly/monthly financial performance alongside ownership

Lead site walkthroughs, assess operational readiness, and hold department heads accountable for excellence

Be proactive in planning for growth and building the next evolution of the business

Maintaining a relentless focus on the bottom line is paramount — driving profitability, managing costs, and ensuring every department contributes to the financial health of the club

Collaborate closely with the CFO to track performance, manage budgets, oversee payroll, and control costs

What We're Looking For

Minimum of 5 years in a leadership role at a high-end private club, luxury fitness venue, or sports/hospitality business

Background in membership-driven businesses with experience in acquisition, retention, and engagement strategies

A natural people leader with strong emotional intelligence, team-building skills, and the ability to motivate and hold others accountable

A financially minded operator who lives in the numbers — P&Ls, margins, labor efficiency, and strategic reinvestment

A creative problem solver who thrives under pressure and can juggle multiple priorities in a fast-paced startup environment

Strong written and verbal communicator — well-spoken, composed, and confident presenting to staff, stakeholders, or large groups

Must understand the culture and momentum of pickleball, and be passionate about serving the fastest-growing sport in the country

What You Bring to the Table

High energy and entrepreneurial spirit

Drive and focus to hit performance goals and scale the business

Sharp intellect and strategic thinking ability

Strong interpersonal skills and the confidence to lead by example

Natural presence — someone who can own a room and build rapport

Deep belief in culture, empowerment, and building inclusive teams

A desire to grow within the company with potential for equity

Most importantly: someone who is ready to hit the ground running and help us open the best club in the country.

Why California SMASH?

We're not just opening a pickleball club. We're launching a one-of-a-kind destination that blends sport, hospitality, entertainment, and community — all under one roof. Backed by experienced developers, creatives, and operators, California SMASH is built to scale. And this General Manager role is your chance to be at the center of it.