The Shuttle Program Manager oversees the daily operations of campus shuttle services, including Duck Rides and Access Shuttle, ensuring safe, reliable, and accessible transportation for students, faculty, and staff.
Reporting to the Assistant Director of Field Operations, they develop program goals, manage logistics, supervise staff, and handle budgets.
This role requires nontraditional hours, including evenings and weekends, and involves public relations and emergency response.
Minimum qualifications include an associate degree or equivalent experience, plus two years each of customer service and supervisory work.
Preferred qualifications include a bachelor's degree, experience with mobility programs, supervising union staff, managing transportation contracts, and budget management.
The position promotes diversity, integrity, and effective communication, with opportunities for professional development and benefits.