Job Description
Are you the dynamic leader who lights up a room the moment you walk in?
We're searching for an assertive, take-charge Front of House Manager for our facility who will transform our kids gym into a place where magical moments happen from the second families step through our doors. This isn't a quiet, behind-the-scenes role - this is for someone who commands positive attention and creates an atmosphere where both staff and customers feel energized and valued.
Tuesday - Thursday 4-7:30PM & Sat Mornings 9-12PM
What You'll Own:
Complete customer-facing environment - from front desk to gym floor, you'll ensure every detail creates wow moments
Staff leadership and culture development - work directly with our General Manager to build a team that's both professional and fun-loving
Instant customer connection - greet families with enthusiasm, get down on kids' level, and make everyone feel truly seen
Environmental excellence - maintain our high standards using our comprehensive facility awareness systems
Social media storytelling - capture and share the magic happening in our gym through Instagram stories and posts
Decision-making authority - we need someone who isn't afraid to make calls that enhance the customer experience
Who You Are:
Natural leader with management experience who earns respect through positive energy and competence
Customer-first mindset with genuine enthusiasm for creating exceptional experiences
Multi-tasking master who maintains high standards while juggling multiple priorities
Culture builder who can balance professionalism with fun, creating an environment that smells good, looks amazing, and feels welcoming
Kid-friendly with the ability to connect authentically with children while maintaining authority with adults
Decisive and proactive - you see what needs to happen and make it happen
Available for our key times: Must be available for evenings Monday through Thursday and Saturday Morning, plus some weekday mornings
What We Offer:
30 hours per week
Management role with real impact on our business culture
Creative freedom to implement your vision for customer experience
Supportive partnership with General Manager
Growth opportunities in an established, thriving kids gym
Ready to Transform Our Front of House Operations?
If you're tired of passive roles and ready to take charge of creating something extraordinary, we want to hear from you. This position is perfect for someone who thrives on positive energy, loves working with families, and has the leadership skills to elevate our entire team's performance.
This is not a quiet desk job - this is for someone who brings energy, takes initiative, and makes things happen.
Send your resume and tell us about a time you transformed a customer experience or led a team to exceed expectations. We're looking for someone who can start immediately and make an immediate impact.
Full-time