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Consumer Retail Marketing Vice President, Process & Program

Company:
JPMorganChase
Location:
Columbus, OH
Posted:
October 17, 2025
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Description:

Description

As a Vice President, Process & Program Management, you will identify and assess operational risks, then design, test and evaluate controls. You will also partner on cross-departmental initiatives and process engineering and implement sustainable solutions with transparent, executive-ready reporting. You will champion personal accountability, delivering results, and talent development.

Job Responsibilities

• Align portfolio to strategy, manage interdependencies and optimize resource allocation

• Lead change management: guide stakeholders, drive tool and process adoption and realize/report benefits

• Establish governance: define decision rights, stage-gates and deliver executive dashboards

• Oversee risk and issue management: prioritize risks, develop mitigation plans, resolve issues

• Ensure quality: set standards, plan assurance activities and perform quality control

• Monitor marketing initiatives: evaluate control effectiveness, maintain an exam-ready environment

• Drive continuous process improvement for operational efficiency and speed to market

• Communicate project status clearly and promptly under tight deadlines

Required qualifications, capabilities, and skills

• 7–10 years in marketing project/program leadership, portfolio management or control oversight in a fast paced environment.

• Ability to manage multiple projects / programs simultaneously with equal success and deliver results

• Proven problem-solving, strategic thinking and strong curiosity for operational processes - rapid learning agility required

• Exceptional written/verbal communication, tailored to executive and technical audiences

• Strong organizational skills; thrives under pressure with a strong sense of urgency

• Demonstrated cross-functional leadership and collaborative mindset

• Proficient in Microsoft 365; familiarity with LLM-based tools/AI platforms preferred

Preferred qualifications, capabilities, and skills

• Bachelor’s degree or equivalent experience

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