Account Handler - SME

We're delighted to be working with a well-established, independent insurance broker based in Oxford, known for their client-focused approach and commitment to service excellence. As their business continues to grow, they're looking for an experienced Commercial Account Handler to join their expanding team.

This is an excellent opportunity to work with a respected brokerage that values its people, offers a supportive culture, and provides real opportunities for progression.

The Role:

As a Commercial Account Handler, you'll play a key role in managing and servicing a portfolio of commercial clients, ensuring their insurance needs are met efficiently and professionally.

Key Responsibilities:

Managing renewals, mid-term adjustments, and client queries

Preparing and issuing accurate policy documentation

Liaising with insurers to negotiate competitive terms and bespoke cover

Supporting Account Executives with new business and retention

Maintaining compliance standards and accurate client records

Delivering outstanding service and fostering long-term client relationships

About You:

Experience in a commercial insurance role (broker or insurer side)

Strong knowledge of core commercial products including property, liability, fleet, and combined covers

Excellent communication, organisational, and problem-solving skills

Proactive attitude with strong attention to detail

Experience using Acturis is beneficial

Cert CII qualified or working towards (support provided)

What's on Offer:

Salary: £42,000 per annum

Hybrid working model (split between home and Oxford office)

Generous holiday allowance and company pension

Full support for professional qualifications and career development

Friendly, collaborative, and professional team environment

Excellent long-term progression opportunities within a growing business