Youreka Technical Incident Expert

Location:

Columbus

Salary Range:

Competitive

Introduction

We are seeking a dedicated and skilled professional with extensive experience in incident management. This role involves managing service restoration for major incidents affecting the production infrastructure environment and assisting testers and developers with test environment problem resolution.

Required Skills & Qualifications

Applicants must be able to work directly for Artech on W2.

Minimum of 7 years of experience in Incident Management.

Experience in global communication of Priority 1 and 2 incidents across infrastructure and applications.

Strong understanding of change management to ensure standardized methods and procedures for handling all changes efficiently and promptly.

For immediate consideration please click APPLY to begin the screening process with Alex.