Platform Product Analyst

Job Title: Platform Product Analyst

Location: Lehi, UT (Open to remote)

Duration: 12 months

Contract Type: W2 only

Pay Rate: $64.08/Hour

Job Summary

We are seeking a proactive and detail-oriented Product Analyst (Contractor) to join our Digital Employee Experience team.

This role is ideal for someone who thrives in a fast-paced environment, excels at stakeholder management, and has a strong foundation in product management practices.

You will work closely with product managers, engineering teams, and business stakeholders to drive feature prioritization, facilitate agile delivery, and ensure our ServiceNow platform solutions deliver maximum value.

Key Responsibilities

Stakeholder Management: Build strong relationships with cross-functional stakeholders to understand business needs, gather requirements, and communicate priorities.

Feature Prioritization: Collaborate with product managers to evaluate, prioritize, and refine feature requests based on business impact, customer feedback, and technical feasibility.

Requirements Translation: Translate business requirements into actionable user stories and acceptance criteria in Jira.

Quality Assurance: Partner with engineering teams to define test plans, validate deliverables, and ensure high-quality releases.

User Research: Conduct interviews, surveys, and data analysis to validate product direction and inform prioritization decisions.

Key Skills

Exceptional stakeholder management and communication skills.

Proven ability to prioritize features and balance competing demands.

Experience managing product backlogs and driving delivery in agile environments.

Analytical mindset with attention to detail and problem-solving skills.

Comfortable working with ambiguity and shifting priorities.

Qualifications

Bachelor’s degree in Business, Computer Science, or related field, or equivalent work experience.

3+ years in a product analyst, product management, or agile delivery role.

Hands-on experience with Jira and ServiceNow platforms.

Deep understanding of Scrum methodologies and agile best practices.