Ocean/Air Freight Operations Assistant

Ocean/Air Freight Operations Assistant

Location: On-Site in Spring Arbor, MI

Employment Type: Full-Time On-SiteAbout ACF Global Logistics

ACF Global Logistics is a global leader in international logistics and supply chain solutions. We specialize in freight forwarding, customs compliance, warehousing, and 3PL/4PL services. With a focus on technology-driven solutions and customer service excellence, we are committed to developing the next generation of logistics professionals.Position Overview

We are seeking an Ocean/Air Freight Operations Assistant to join our operations team on-site at our Spring Arbor, MI office. This role is not remote — it requires daily, in-person collaboration with our team. It’s a great fit for someone with experience in logistics, operations, or customer service, who has shown reliability and commitment in past roles, and who is ready to grow with a company that values stability.

You’ll support day-to-day operations while learning the fundamentals of international freight forwarding, compliance, and documentation — all while building your career in a collaborative, fast-paced environment.Key Responsibilities

· Assist with the preparation and processing of import/export documentation for ocean and air freight.

· Support shipment coordination and cargo tracking to ensure timely delivery.

· Learn and apply U.S. Customs and international trade compliance requirements.

· Enter and maintain accurate data in logistics systems and company software.

· Communicate with internal teams, carriers, and partners to support smooth operations.

· Provide administrative support, including updating files and records.

· Shadow and collaborate with experienced coordinators to gain hands-on knowledge of freight forwarding processes.About You

· Experience: Some background in logistics, operations, or customer service.

· Commitment: Demonstrated longevity in previous roles — we value stability and reliability.

· Aptitude: Proven ability to learn new software and processes quickly.

· Skills: Strong attention to detail, organizational skills, and clear communication.

· Mindset: Dependable, proactive, and eager to grow with a company long-term.

· Technical: Proficiency in Microsoft Office Suite (Excel, Outlook, Word).

· Location: You are able and willing to work on-site in Spring Arbor, MI every day.What We Offer

· On-the-job training in international logistics and freight forwarding.

· Exposure to global trade, compliance, and operations systems.

· Career development opportunities in a growing organization.

· A collaborative, supportive team environment.