IT & WeConnect Administrative Assistant

Under the general supervision of the Chief Information Officer, the IT & WeConnect Administrative Assistant is responsible for greeting all visitors, responding to inquiries from the public, and processing invoices and expense reports.

Under the general supervision of the Chief Information Officer.

(May not include all duties performed.) * Process invoices, expense reports; track and monitor invoice charges against purchase authorizations and purchase requisitions; maintain purchasing records and reconciles; track and report budget information * Coordinate and manage schedules and appointments; assist with communications; prepare correspondences; provide administrative support; work closely with the CIO, Deputy Director of IT, Solutions Manager, Data Quality Manager, and Data Center Manager to support departmental functions; Facilitate cross-functional communication and collaboration to ensure smooth operations * Assist with inventory management, ensuring accurate records of IT assets; Conduct data entry and maintain databases; Provide general customer service and support to internal and external stakeholders; Supports the CIO, Solutions Manager, Operations Manager, and Data Quality Manager; on day to day departmental operations; Manage and assist in the coordination of travel arrangements for all IT and WeConnect staff; Assist with emergency communications and ensure accurate dissemination of information during outages * Greet visitors and respond to inquiries from phone calls and emails; provide information of services and direct callers to appropriate personnel * Perform other related duties as assigned EQUIPMENT OPERATED: The following are examples only and are not intended to be all inclusive: Computer, printers, copier, telephone, and other standard business office equipment, and computer software (e.g., Microsoft Office, Adobe Acrobat, Canva, ADP, and other applicable computer software) PHYSICAL REQUIREMENTS / WORK ENVIRONMENT: The employee has exposure to chemical compounds found in an office environment (e.g., toner, correction fluid, etc.). Note: In accordance with the U.S.

Department of Labor physical demands strength ratings, this is considered sedentary work An example of acceptable qualifications (at least one of the following): * Completion of secondary education or equivalent (high school diploma/GED) * Previous experience in an IT-related field and/or government preferred * Must possess and maintain a valid State of Ohio vehicle operator's license and remain insurable under the City's vehicle insurance policy * Any combination of education, training and/or experience equivalent to the minimum qualifications stated above KNOWLEDGE, SKILLS, AND ABILITIES: (*Indicates developed after employment) * KNOWLEDGE OF: media relations; community resources and services; social media; purchasing; safety practices and procedures; office practices and procedures; English grammar and spelling; records management; project management; agency goals and objectives*; agency policies and procedures* * SKILL IN: word processing; basic computer operation; typing and data entry; use of modern office equipment and software; critical thinking; judgment and decision making * ABILITY TO: carry out instructions in written, oral, or picture form; read, copy, and record figures accurately; add, subtract, multiply, and divide numbers; complete routine forms; compile and prepare reports; communicate effectively; understand a variety of written and/or verbal communications; develop and maintain effective working relationships; answer routine telephone inquiries; demonstrate professionalism; apply management principles to solve agency problems*