Housing Benefits Overpayment officer

3 months contract with local authority

The role is centered on delivering high-quality housing management services within North Yorkshire, focusing on social housing that provides secure and affordable living options for those in need. As part of the Housing team, you will be responsible for executing the Council’s statutory housing functions, including the allocation and management of council housing, monitoring housing-related debt, and fostering tenant engagement. This position requires collaboration with both internal teams and external partners to ensure effective service delivery and adherence to tenancy conditions.

Responsibilities

Allocate and manage council housing stock.

Monitor introductory tenancies, including potential court attendance.

Address breaches of tenancy agreements.

Promote tenant participation and engagement.

Collaborate with other services and external agencies.

Perform additional duties relevant to the role's nature and scope.

Requirements

Experience in housing management or a related field.

Strong communication skills, with a confident command of the English language.

Ability to work effectively within a team and with external partners.

Understanding of social housing policies and procedures.

Capability to manage multiple responsibilities and adapt to changing demands.