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Administrative Professional 1/Front Desk Customer Service, PN

Company:
ohio.gov
Location:
Franklin County, OH
Posted:
October 10, 2025
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Description:

Schedule: Full-time

Administrative Professional 1/Front Desk Customer Service, PN 20076197

What You Will Do:

Provide exceptional customer service to internal and external customers.

Ask questions to uncover needs

Accurately and efficiently document interactions electronically and/or in writing

Confidently troubleshoot and seek out necessary information to address concerns

Who we are looking for:

Someone who has excellent customer service skills

Computer skills

Problem solving

Event scheduling and coordination

Benefits to you:

Enjoy an excellent work/life balance

Receive paid time off with vacation, sick and personal leave

Receive 11 paid holidays per year.

Receive regular pay increases; 1st increase after 4 months

Receive an extensive benefits package; including Medical and FREE Vision, Dental and Basic Life Insurance after completion of eligibility period.

Experience growth opportunities within organization.

Participate in employee tuition reimbursement programs.

Receive a pension plan with 14% employer contribution.

1 yr. trg. or 1 yr. exp. in secretarial science or business office applications. For positions requiring technical terminology, applicants must also have 6 mos. trg. or 6 mos. exp. in relevant technical terminology.

-Or equivalent of Minimum Class Qualifications For Employment noted above

Job Skills: Administrative Support/Services

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