Delivery Program Manager I

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.

Job Description

Job Title: Delivery Program Manager I

Profile Requirements

Bachelor’s degree in computer science, Industrial Engineering, or related field.

Minimum of 5 years of professional experience.

Proven experience in managing IT projects.

Solid background in the Retail industry, particularly in Point of Sale (POS) systems.

Advanced English proficiency is desirable.

Position Overview

The Delivery Program Manager I will be responsible for managing projects related to major retail clients (e.g., Walmart, Cencosud, Falabella, Ripley, etc.), with a focus on Point of Sale (POS) systems. This role requires strong coordination and communication skills to work effectively with both client technical teams and NCR Voyix internal teams, as well as the ability to engage with client management levels.

Key Responsibilities

Process Understanding:

Demonstrate a clear understanding of the functional flows implemented in retail POS systems, including : regular sales, credit notes, item and price updates, promotions, customer loyalty programs, POS interactions with third parties, omnichannel concepts, and transactional switch operations.

Client Requirements Management:

Although NCR has dedicated functional analyst teams, the Delivery Program Manager I must fully understand each client’s new requirements and oversee the end-to-end management process.

Incident Management:

Oversee client support contracts, ensuring that all incidents reported by clients are properly tracked and managed, while coordinating with NCR’s specialized support teams.

Communication and Reporting:

Responsible for producing management reports and handling communication and escalation processes both with clients and internally within NCR Voyix.

Work Modality

This is a hybrid position based in the Metropolitan Region. The candidate must be available for on-site work several days per week at client facilities (client offices or laboratories) and at NCR Voyix offices as required. The remainder of the work may be performed remotely.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

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