Valet Attendant

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Responsible for safely parking and retrieving vehicles, operating golf carts and company vehicles within the Club, and providing transportation support for members, guests, and staff. In addition, the Valet Attendant ensures parking areas and vehicles remain clean and organized while delivering exceptional customer service that reflects the standards of the Club.

RESPONSIBILITIES OF THE POSITION:

Greet all arriving and departing members and guests in a timely, professional, and courteous manner.

Safely park and retrieve vehicles, golf carts, and Club shuttles in designated areas.

Provide transportation for members, guests, and staff within the Club premises.

Assist members and guests with luggage, packages, wheelchairs, and other belongings as needed.

Maintain golf carts, and company vehicles in clean and orderly condition (basic cleaning such as wiping interiors and removing sand/dust).

Monitor and report vehicle conditions, including tires, lights, brakes, fuel, and other safety equipment.

Keep parking and loading/unloading areas clean, organized, and safe.

Provide accurate directions and assistance to members and guests as required.

Support other departments with errands, small deliveries, or pick-ups within Club property.

Prepare and maintain basic records of usage, mileage, and hours worked when required.

Attend department meetings and trainings as scheduled.

Execute other related tasks assigned by management.

REQUIRED ATTITUDES/ BEHAVIORS

High level of professionalism, courtesy, and service orientation.

Positive attitude, approachable, and proactive in assisting members and guests.

Strong sense of responsibility and safety awareness.

Ability to stay calm and focused during peak activity times.

Team-oriented mindset with willingness to support colleagues.

Reliability and punctuality in all assigned shifts.

REQUIRED EXPERIENCE, ABILITIES, and/ or SKILLS

Valid driver’s license B1.

At least 6 months of customer service experience (luxury hospitality or Club environment preferred).

Proven ability to safely operate cars, golf carts, and multi-passenger vans.

Clean driving record that meets the Club’s insurance requirements.

Strong communication and interpersonal skills in English (additional languages are a plus).

COMPETENCIES FOR SUCCESS IN THE ROLE

Customer Service: Deliver exceptional and personalized service to members and guests.

Communication: Clear, professional, and service-oriented communication.

Teamwork: Collaborate effectively with colleagues across departments.

Adaptability: Flexibility to respond to changing needs and priorities.

Attention to Detail: Ensure vehicles, equipment, and areas are well maintained and safe.

Problem Solving: Anticipate and respond promptly to member or guest needs.

REQUIRED EDUCATION

Bachelor's degree in secondary education.

HEALTH AND SAFETY NEEDS

Ability to work both indoors and outdoors, exposed to varying weather conditions (sun, heat, humidity, rain, or wind).

Standing, walking, and moving for long periods (up to 8+ hours per shift).

Frequent use of arms, hands, vision, and hearing while driving vehicles.

Ability to lift and carry objects weighing up to 50 lbs.

Adaptation to temperature changes between indoor (air-conditioned) and outdoor (hot) environments.

About Us

About the Project - Zapotal Beach Club

Zapotal Golf & Beach Club is located on the North Pacific shore of Costa Rica in the heart of the Gold Coast. Costa Ricans are known for their Pura Vida attitude- a “pure life” with low stress, good times, and the great outdoors. Guanacaste is one of National Geographic’s five Blue Zones and retains its allure as one of the most hospitable places in the world. Members can enjoy ad-ventures on sea and land, a leisurely round on the 18-hole Tom Fazio golf course, delight in lo-cal organic meals, and indulge in a spa treatment or a workout. Take this friendliness and infuse it into a one-of-a-kind private family community, and you get pure magic. It’s the Discovery way. Our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities to provide the highest level of guest service and be a part of creating memorable experiences. For more information about our club, please visit:

About Discovery Land Company

Founded in 1994 by Michael S. Meldman, Discovery Land Company specializes in building luxu-ry residential private club communities and resorts worldwide. We have grown to be the prem-ier player in the high-end resort residential niche with 20 world-class projects in our portfolio. Our communities are distinct with their own architectural styles, world-class amenities, and high levels of service.

We don’t build buildings, but rather we build settings where families can create intergenera-tional memories and enrich their lives in exquisite and untouched sanctuaries. These settings offer a casual and comfortable sense of community through outstanding clubhouses, premier golf courses, welcoming staff, world-class culinary offerings, and outdoor pursuits. To ease and enrich your experiences, Discovery holds itself to the highest service standards. Every decision we make is driven by one fundamental objective: to make the time you spend with the people you care about most not merely enjoyable, but memorable.

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