Overnight In Room Dining Order Taker

Job Description

Company Description

Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America’s. The only thing missing is you!

What’s in it for you:

Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family

Free meals at our on-site employee restaurant

Learning programs through our Academies designed to sharpen your skills

Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!401K, Direct Deposit etc.

Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!Job Description

Our guests are always at home here at the Fairmont Scottsdale Princess – and their In Room Dining experience is no exception. As an Overnight In Room Dining Order Taker you will provide a warm service, efficiency and knowledge of our menu offerings, you will ensure the timeliness and enjoyment of every memorable meal.

Consistently offer professional, friendly and engaging service

Assist guests regarding menu items in an informative and helpful way

Maintain proper telephone etiquette at all times

Have full knowledge of beverage lists

Record guest orders accurately and efficiently while honoring all special requests

Follow outlet policies, procedures and service standards

Have full knowledge of all menu items, garnishes, contents and preparation methods

Follow all safety and sanitation policies when handling food and beverage

Serve as an In Room Dining Server as needed

Other duties as assignedQualifications

Previous Food & Beverage service experience required

Previous Point of Sale System experience preferred

Excellent communication and organizational skills

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively as part of a team

Ability to focus attention on guest needs, remaining calm and courteous at all times

Able to work flexible shifts, evenings, weekends & holidays

Adhere to Fairmont Scottsdale Princess Grooming Guidelines

Additional Information

Your team and working environment:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Full-time