Assistant Manager - Tasting Room / Restaurant

Job Description

Primary Responsibilities

Assist the General Manager in maintaining best in class customer service and satisfaction for the Booneshine tasting room / restaurant in Boone, NC.

Primary Responsibilities (Front of House Management)

Continuous evaluation of the guest experience and identifying areas of improvement

Oversight of restaurant and service during peak operational hours

Develop and maintain standard operating procedures for the tasting room / restaurant

Weekly beverage and supplies ordering

Front of house staff scheduling

Maintaining health code standards

Maintaining merchandise inventory and reordering as needed

Assisting the General Manager with training development, shift lead coaching, and admin responsibilities

Secondary Responsibilities

Maintain and update menus

Assist with orientation, training, and welcoming of new team members

Organize family meals and staff events

Staff development - work with shift leaders to develop creative problem-solving skills and identify areas of focus (i.e. communication between host, expo, and shift leads)

Developing and implementing a detailed cleaning and maintenance schedule

Attending weekly tasting room meetings

Review Period

Quarterly performance evaluation and reviews will be held with the General Manager

Full-time