Junior D&O Billing Analyst

The purpose of this role is to ensure Bell has adequate capacity to ensure timely services-related billing and to raise purchase orders for Passthrough Projects / contractors.

Responsibilities

Supports the D&O Billing Analyst with the following

Processing and maintenance of services billing for MW, CIS and AI in Business Central via DandOBilling mailbox (this consists of setting up new Projects/Orders, processing Invoices and closing down Projects/ Orders as required)

Maintaining Billing Tracker with processed Invoices and Purchase Orders

Directing the above invoices to Customer accounts payable contact email addresses (where no customer portal exists (note below)) and uploading Invoices to Beeline / Fieldglass for State Street and Citigroup

Passing BC invoices to Credit Control for customers who have their own invoicing portals (e.g. Vodafone, Deutsche Bank etc.)

Reviewing and updating remittance advice for Credit Control (mainly State Street / MUFG)

Assisting Credit Control with query resolution for MW, CIS and AI billing

Assisting D&O Billing Analyst with query resolution

Raising POs for Passthrough with MW and CIS

Maintaining process documentation related to the above

Qualifications

Knowledge

Importance of billing and cashflow to company health

Working knowledge of Business Central (desirable)

Skills

Good attention to detail

Strong IT skills

Advanced MS Office user – in particular Excel.

Strong organisational skills, with the ability to maintain complete and accurate records

Excellent oral and written communication skills

Experience

Experience in handling billing for a services organisation (desirable) variety of internal stakeholders

Experience of CRM (customer relationship management) and PSA (professional services automation) tools is desirable

Behaviours

Ability to manage shifting priorities, demands and timelines effectively prioritising and executing tasks

Able to follow process and quick to pick up new processes (once they have been demonstrated)

Ability to work without direct supervision (again, after suitable induction and training)

Proactive, ‘can-do’ attitude required

Permanent