Senior Application Analyst, Business Systems - Remote based in the US

Description

Reporting to the Tenet Business Systems Manager, the Senior Application Analyst serves as a key resource for the support, enhancement, and optimization of enterprise business applications supporting Accounts Payable, Finance, Human Resources, and Supply Chain departments. This role includes both functional and technical responsibilities, requiring strong collaboration with internal stakeholders and external vendors to ensure reliable, efficient, and secure operations of enterprise systems—primarily Tenet’s Infor Lawson ERP and related applications.

Key Responsibilities

Act as a functional and technical lead, in the support and continuous improvement of enterprise applications

Provide daily operational and technical support for assigned business systems, including job monitoring, troubleshooting, and issue resolution

Maintain application integrations, data interfaces, and batch processing jobs

Respond to and resolve TenetOne (ServiceNow) support tickets in a timely and customer-focused manner

Coordinate system changes, upgrades, and patch implementations following change control procedures

Collaborate with users to gather requirements, identify pain points, and deliver effective technology solutions

Liaise with vendors for system support, issue resolution, and project coordination

Identify opportunities for workflow optimization and process improvement to enhance system efficiency and user satisfaction

Participate in or lead testing activities for updates, enhancements, and integrations

Provide subject matter expertise and knowledge-sharing with peers and stakeholders

Serve in on-call rotation and provide after-hours/weekend support when necessary

Contribute to documentation, knowledgebase articles, and user training efforts

Other duties as assigned

Required Experience/Skills

Infor Lawson experience is required (Finance, AP, HR, Supply Chain modules)

5–8 years of experience supporting enterprise business applications

Strong customer service orientation and communication skills

Ability to work independently, manage competing priorities, and meet deadlines

Proven analytical, troubleshooting, and problem-solving skills

Experience coordinating with vendors and cross-functional teams

Bachelor’s degree in computer science, information systems, or related field preferred; equivalent experience will be considered

Preferred Experience/Skills

Experience with SAP Business Objects or other enterprise reporting tools

Experience with Perl or Cobol programing language

Familiarity with data integration and interface technologies

Experience supporting user provisioning, workflow automation, and batch job scheduling

Ability to manage multiple projects in a dynamic, fast-paced environment

Mentoring or leadership experience is a plus

Working Conditions

Normal sedentary office environment

Frequent use of computers, requiring mental and visual focus

This job description reflects the general nature and level of work expected and is not an exhaustive list of all duties and responsibilities.

Compensation and Benefit Information

Compensation

Pay: $89,440 - $143,104 annually. Compensation depends on location, qualifications, and experience.

Management level positions may be eligible for sign-on and relocation bonuses.

Benefits

The following benefits are available, subject to employment status:

Medical, dental, vision, disability, life, AD&D and business travel insurance

Paid time off (vacation & sick leave)

Discretionary 401k match

10 paid holidays per year

Health savings accounts, healthcare & dependent flexible spending accounts

Employee Assistance program, Employee discount program

Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.

For Colorado employees, paid leave in accordance with Colorado’s Healthy Families and Workplaces Act is available

Tenet Healthcare/USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

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