Field Service Representative

Job Title: Field Service Representative

Location: Rochester, Kent

The role will be based at our Rochester site for the first 18 months before transitioning to our Barrow-in-Furness site. To support this move, BAE Systems will provide fully arranged accommodation in Barrow, ensuring a smooth and comfortable transition.

Salary: £41,000 - £46,000 Depending on skills on experience + 20% FSR Allowance

What you'll be doing:

Performing on-site installation, configuration, calibration and testing of electronic systems and associated hardware

Diagnosing and resolve system-level issues involving multiple subsystems, including hardware, firmware and network connectivity

Working closely with engineering teams both on site and remotely providing technical feedback as required

Interfacing daily with the customer, providing monthly reports into BAE Systems Rochester

Providing informal 'On The Job' training of customer's staff, as a sub- set requirement of the main role

Ensuring compliance with all safety, quality and operational standards

Scoping for broadening product line knowledge and support will come after successful time in the role

Your skills and experiences:

Essential:

Systems level thinking - ability to understand how hardware, firmware and networking components interact in complex electronic systems

Extensive proven experience in the fault diagnosis, testing and repairs of large complex electronic systems

Ability to read and interpret electrical schematics, wiring diagrams and technical manuals.

Good problem-solving skills with a logical, methodical approach to fault isolation.

A minimum of a HNC in electronics-based subject/course

A flexible approach to working practices and hours. It is essential that the successful candidate is prepared and able to travel as required

A full UK driving licence

Desirable:

Experience working on large scale Maritime Defence Contracts and Platforms

Would suit ex UK Armed Forces Engineer/Technician

Benefits:

As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive.

The Field Service Department - Engineering Team:

An exciting opportunity has arisen for a Senior Technical Representative to join the Field Service Department at BAE Systems Electronic Systems (Rochester), UK.

The Field Service Department provides various levels of field support to our customers throughout the world and varies from modifications and fault diagnosis / rectification from platform level through to component level as and when required.

For the role on offer, the successful candidate will be based initially at Rochester with a follow-on position to be located at BAE Systems Barrow supporting a critical Maritime Programme.

Why BAE Systems?

This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Closing Date: 21st October 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.