Administration Assistant - CSSC

Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.

Administration Assistant - CSSC

Worcester (office based)

£25,292 - £26,623 per year

35 hours per week

We have a great opportunity for 6 x Administration Assistants to join our new team based in our head office in Worcester. The role of Administration Assistant will sit within the Corporate Shared Service Centre (CSSC). The team will be responsible for completing all administration tasks within the CSSC alongside records management activities, including the creation, maintenance, storage, retrieval, and disposal of physical and digital records. As the role will require the physical handling of documents, including boxes and files, some heavy lifting will be required, as well as standing and walking for prolonged periods.

This is a new team therefore it’s a great time to join as the role will evolve once team has been established.

The role of Administration Assistant – CSSC will include:

Assist in the delivery of all administration tasks

Organise and prepare physical files for scanning

Operate scanners, validating scanned documents for accuracy and completeness

Manage the storage of large volumes of physical records

Locate and retrieve physical records from storage to assist with queries

Maintain confidentiality and data protection standards

Skills and experiences:

Excellent attention to detail

Excellent organisational skills

Proven experience of working to deadlines

Good communication, interpersonal and customer care skills

Basic Microsoft Word and Excel

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

25 days annual leave (rising to a maximum of 30 days) plus public holidays

A pension scheme with matching employer contributions from Sanctuary up to set limits

Life Assurance

Employee Volunteering scheme

Employee Advice Service including counselling

Cycle to Work scheme

Voluntary health plans

Employee discounts

Wellbeing support and tools

Employee recognition scheme

Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools

Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

Role salary is £22,993 with an additional policy allowance of £2,299 per annum (rising to £24,203 with an additional policy allowance of £2,420 per annum after 12 months, subject to satisfactory performance)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

Closing Date: 16 October 2025

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you -

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at -

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent unlawful working.

Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.