Customs Clearance Coordinator

Job Description

Salary: $45,000 $55,000 USD

Customs Clearance Coordinator Evening Shift (Remote)

Department: U.S. Operations

Reports To: Release Supervisor (US)

Location: Remote

Schedule: Full-time, Monday to Friday, 4:00pm 12:30am PST

Compensation: $45,000 $55,000 USD annually, based on experience. This role may also be eligible for a shift differential, an additional pay premium recognizing evening or overnight hours worked.

Position Summary

The Customs Clearance Coordinator plays a vital role in supporting clients by ensuring cross-border shipments are processed accurately, efficiently, and in compliance with all U.S. Customs regulations. This position works independently during the evening shift to process entries across multiple modes of transportation, resolve client issues, and provide exceptional service.

This role is ideal for someone with brokerage experience who thrives in a fast-paced environment and enjoys balancing technical accuracy with strong customer service.

About A & A Customs Brokers

For more than 40 years, A & A has specialized in customs brokerage and international tradebut we are not your typical broker. We pride ourselves on combining deep expertise with a people-first approach.

Certified as a Great Place to Work by our employees

Remote-first culture, giving you flexibility to work from anywhere

Competitive compensation and comprehensive benefits, including medical, dental, vision, and 401k

Unique perks like our Honeymoon Hi-5 paid leave, tuition reimbursement, and extra paid time-off programs

Investment in your career growth with training and certification support, including:

$2,000 bonus for completing your CCS designation

$2,000 bonus for successfully completing the LCB exam and earning your license

Our culture is values-drivenwe collaborate, innovate, and celebrate wins as a team. At A & A, we believe client service starts with supporting and empowering our people.

Key Responsibilities

Review documentation and prepare customs release entries for processing

Communicate with clients to clear shipments, provide updates, and resolve paperwork issues or customs holds

Assign correct tariff classifications (HTSUS)

Ensure shipments are released, classified, and billed accurately and in a timely manner

Handle general inquiries professionally via phone, email, or internal channels

Maintain knowledge of all ports across the U.S. and Canada

Ensure compliance with U.S. Customs regulations when completing import documents

Support other operational tasks as required

Qualifications

Required:

Previous customs entry release experience

Experience processing entries across multiple modes (highway, rail, air, ocean)

Strong accuracy and ability to handle large volumes of work under deadlines

Ability to work independently during evening shifts

Strong customer service and communication skills

Preferred:

Air/Ocean experience and ISF filings

CCS designation or Licensed Customs Broker (LCB) certification

Experience working with Partner Government Agencies (e.g., FDA, USDA)

Additional Information

This position is remote, with a schedule of Monday to Friday, 4:00pm 12:30am PST.

To learn more about us, visit:

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A & A Customs Brokers is a fair and equitable employer. We welcome applications from all qualified candidates regardless of ethnicity, race, age, gender identity, disability, or sexual orientation.

Full-time

Fully remote